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Secure Electrans are on a mission to combat e-comm fraud. The concept is simple - give consumers a free PIN pad for home use, so that every e-comm transaction can be done with the same level of security as in a physical store, and participating merchants can benefit from "a dramatically reduced fee."
The difference between "cardholder not present" and "chip & PIN" rates is less than 0.5%, so I wouldn't call that "dramatic". Also, I am surprised that card schemes would class transactions where card details are entered manually - via a conventional PC - as "chip & PIN"... If card details are sent from HomePay securely over the Internet (some pictures do show HomePay with USB connector), why cannot the same - low-cost, I guess - device be used in physical stores?
Also, why would consumers bother with HomePay? If there is a fraud, I can simply call my bank, tell them so and get a full refund. If merchants have to offer a discount or other incentive to make consumers use HomePay, doesn't that defeat the object of cost reduction?
Last but not least, if I were a fraudster, what would stop me from sending out thousands of similar (but bugged) terminals to consumers to collect their card and PIN details?..
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Ritesh Jain Founder at Infynit / Former COO HSBC
29 January
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