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Automation in Financial Services

It the next decade, it is expected that some form of artificial intelligence technology will perform work across financial functions, allowing people resources to focus on higher-value tasks and projects. 

To capture this opportunity, financial services companies must take a strategic, rather than tactical, approach. A strategic plan to transform should consider the following five building blocks: 

  • Develop strategy, detailed road maps and establish ambitious targets
  • Focus on human resources
  • Set up a small central team and appoint change agents
  • Carefully choose the first pilot area
  • Ensure IT is a partner

 

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