Join the Community

Learn, share and discuss the latest banking, payments and fintech innovations with the world’s largest fintech community.

Access unique research, content, and real-time alerts, services – free to registered members.

43,857 Members   23,026 Expert opinions

Join the community Sign in

282Reports  271Webinars

Find out more

Expert opinions Last 7 days total 36

John Wu

John Wu President at Ava Labs

Stablecoins Are the Dollar’s Digital Future

Back on January 15, 1520, the Kingdom of Bohemia started minting silver coins, stamped with the Bohemian lion. They called them Joachimsthalers, after the town where they were made. Over time, that name shortened to "talers" and eventually evolved into the Spanish dólar. Fast forward a couple of centuries, and Alexander Hamilton, U.S. Tr...

/crypto

Aymeric Monod-Gayraud

Aymeric Monod-Gayraud Co-Founder at LoanTube

How Digital Credit Marketplaces Became More than a Middleman

There’s a persistent myth in UK financial services that credit brokers are simply comparison engines, digital middlemen shuffling applications from one side of the internet to another with little added value. This outdated perception ignores how technology has fundamentally transformed the role of digital credit marketplaces, delivering additional...

/retail /inclusion Innovation in Financial Services

Judy Bloch

Judy Bloch VP, Industry Executive Advisor, Financial Services at Medallia

Why contact centres hold the key to great customer experience in finance

With increased market competition and the rise of challenger banks, traditional financial institutions must differentiate themselves by keeping, or even out-pacing, consumer demand and ever-evolving expectations. Medallia research suggests that convenience, consistency and personalisation are key to sustained customer retention, with companies th...

Customer Service 2015-2019-2025

Igor Kostyuchenok

Igor Kostyuchenok SVP of Engineering at Mbanq

Build an Ecosystem or Disappear

The world of banking is at the verge of big changes that most incumbents are desperately trying to ignore. They see the change coming, they realize that their inactivity will cost them their existense but they are choosing to play dead. It's easier to cut the jobs and walk out with the bonuses then to start acting to still be relevant in 5-10 year...

/retail /predictions Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

People and culture driving AI transformation in financial services

Customer demands, technology automation and artificial intelligence (AI) have all been driving forces behind innovation in financial services, and now with the greater emergence of generative AI (GenAI), it has taken this evolution to another level. In many markets, up to three quarters (75 percent) of banks are already using AI, and a further 10...

New members

Ruchi Bhardwaj

Ruchi Bhardwaj Principal Product Manager at OpenText

John Wu

John Wu President at Ava Labs

Roy Zur

Roy Zur CEO at Charm Security

Atharva Varshney

Atharva Varshney Student at Warwick Business school

Trending

Research Total research pieces 282

Impact Study

Why DevSecOps is key to navigating innovation and compliance

Explore how DevSecOps enable organisations to navigate economic uncertainties while treating innovation and compliance as complementary forces rather than competing priorities. A balancing act is underway within the financial services industry. Driven by client demand and fintech competition, institutions are increasingly obliged to innovate, while at the same time, ensure every step forward is secure and compliant. Often, it feels as though these two goals sit on either side of a seesaw – when one goes up, the other must go down. Many such challenges are born from the software delivery process, where countless organisations are struggling to source the expertise and capabilities necessary to deliver secure and compliant applications, at speed.  Much of the conflict stems from fragmented DevSecOps (a software development practice that integrates security throughout the development lifecycle) strategies which are built upon outdated infrastructure. Indeed, many financial institutions (FIs) today operate with disjointed security and development workflows – sometimes patching together between five to 10 separate tools that were implemented incrementally over time. While this approach worked five years ago, better options exist today. A simplified stack is conducive to both innovation and compliance – without either being compromised.  This Finextra impact study, produced in association with GitLab, explores:  How the evolution to a unified software delivery platform can deliver on both innovation and compliance;  reduce the risk of security incidents;  supercharge operational efficiencies;  amplify business agility and scalability;  and even support talent acquisition. 

2 downloads

Survey

Navigating the Nordic financial landscape: 2025 challenges and priorities

As the Nordic financial sector faces new hurdles and opportunities, a variety of issues are front and centre for financial institutions, technology providers, and fintechs.  Our latest survey of 150 responses reveals how Nordic institutions across Denmark, Finland, Iceland, Norway, and Sweden are navigating the current landscape and their strategic priorities for 2025. Providing valuable insights into areas such as the Digital Operational Resilience Act (DORA), Verification of Payee (VoP), AI’s growing role in financial services, perspectives on central bank digital currency (CBDC) and stablecoin, and evolving payment trends such as Account-to-Account (A2A) and instant payments.  Analysis of our survey responses provides a comprehensive overview on how Nordic institutions are navigating transformation shaped by innovation, regulation, and evolving customer expectations, with progress and priorities varying by country.  We explore regional specific views towards:  Key priorities for 2025  Readiness for Verification of Payee (VoP)  Strategic AI integration for real impact  The rise of A2A, instant, and mobile payments  Attitudes towards central bank digital currencies (CBDCs) and stablecoin  The impact of DORA 

189 downloads

Future of Report

The Future of US Digital Payments 2025: ACH & Beyond

A special edition for Nacha's Smarter Faster Payments 2025.    The US digital payments landscape stands at a transformative crossroads. With the launch of RTP in 2016 and FedNow in 2023, the foundational infrastructure for instant payments is finally in place - poised to revolutionise the speed, efficiency, and security of transactions across the economy.    Yet despite these advancements, the path to widespread adoption remains complex and cautious. Entrenched systems like ACH and Wire, with their deep integration and long-standing reliability, continue to dominate due to their established utility and the significant investment required to pivot toward newer rails.    It’s not just a question of technological readiness, but of mindset, cost, and strategy. The advantages of instant payments—real-time access to funds, reduced credit risk, and improved liquidity—are clear. However, to truly unlock these benefits, banks and institutions must overcome the inertia of legacy systems and embrace modernisation, often with the support of flexible, cloud-native solutions that can de-risk and streamline the transition.    This Finextra report, in association with Form 3, explores industry sentiment on the future of US digital payments and showcases the views of BNY, Citizens, Green Dot, J.P. Morgan, U.S. Bank, and the US Faster Payments Council. It explores:    Evolving ACH infrastructure;  Enhancing RPT and FedNow capabilities;  How new rails interact with existing rails;  Redefining transactional architecture through emerging technologies;  Recognising risk as a strategic advantage in fraud prevention;  Prioritising innovation and compliance at the same time. 

134 downloads

FinextraTV

3,082videos
128,052views in past year

/sustainable

Financial Risk Management and the Environmental Crocodile Analogy

In this interview, Sandy Trust, Director of Sustainability Risk, Baillie Gifford joins the FinextraTV Unplugged studio to discuss how existing financial risk management disciplines align with the avoidance of environmental disruption through a crocodile analogy. As the lead author for a series of climate-related risk reports for The Institute and Faculty of Actuaries, he reflects on the reception of the papers and the challenges and optimisms ahead. Dashboard mentioned: https://global-tipping-points.org/risk-dashboard/

Long reads Total long reads 1260

Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

How RTP and FedNow are evolving faster payments through interoperability and innovation

This is an excerpt from The Future of US Digital Payments 2025: ACH & Beyond. What RTP and FedNow have achieved mark significant inflection points in US payments infrastructure. By engineering instant movement of money, they have allowed a new range of financial products, embedded experiences, and business models to emerge. As adoption of fast...

/payments

Madhvi Sonia

Madhvi Sonia Head of Content at Finextra

Global fraud challenges and strategies to combat them

Nacha event Smarter Faster Payments in New Orleans set aside an hour to discuss the importance of collaboration among financial institutions and regulators, the role of data sharing in improving fraud detection, and the need for robust fraud controls. This global panel highlighted South Africa’s fraud journey, that has focused on prevention, detec...

/crime

Sehrish Alikhan

Sehrish Alikhan Reporter at Finextra

What UK Chancellor Rachel Reeves’s US cryptoasset collaboration means

At the Innovate Finance Global Summit (IFGS) 2025, UK Chancellor of the Exchequer Rachel Reeves took the stage to speak on the Government’s commitment to supporting and advancing the fintech sector. Reeves discussed UK-US collaboration on fostering an environment primed for digital asset development, new additions to the Pensions Schemes Bill, and ...

/crypto

More