Whether it's card-based, account-to-account, instant, or mobile—technological advancements and changing consumer preferences drive the need for diversified payment methods, requiring a strategic approach by banks often still too burdened by legacy to ensure seamless customer experiences and robust compliance. Financial institutions must not only navigate architectural complexities, but balance this with regulatory demands, and the integration of new technologies, all while maintaining the agility to adapt to future innovations.
Managing these challenges effectively is crucial for serving clients and customers in the best way possible, providing them with a wide range of choices and ensuring the availability of services in a time where outages still too often make the news. Leveraging modern technologies like tokenisation and APIs, financial institutions can create dynamic systems that cater to diverse consumer needs, enabling seamless management of multiple products and accounts. This openness is key to fostering resilience and driving change within the industry.
This report highlights the key takeaways of a Finextra webinar, hosted in association with Diebold Nixdorf, by a panel of industry experts. Discover:
- How banks can keep pace in a digital, instant world;
- Ensuring payments resilience and the impact of regulation;
- Key modern infrastructure requirements; and
- The benefits of microservices architecture.