IT glitch sees Ulster Bank customers debited twice

By the way, that 2012 outage with their Batch runs when they had to do a cold start with CA7 and could not restore the CA 7 queues in time ........ The multiple Q's that are essential for restoring and restarting at the point of failure should be keep off the legacy system as a backup incase of catastrophic failure ..... They had no idea of where to begin the multiple Batch cycles, the input Q, the output Q, Execution Q, the Jes Q etc etc .... Keeping track off-line on a separate smart server would of least given them a relative starting position ..... This type of catastrophic failure because of the incompatible formats between the scheduler release may of lead to corruption of the Q's necessitating a cold start ... Do this during a night run of some 90,000 Batch jobs and your in for a monumental task to catch up ..... Just my opinion ....