Automated teller machines and network services

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Major UK banks broke CMA rules

/regulation

Major UK banks broke CMA rules

HSBC, Lloyds, TSB, and AIB have been rebuked by the UK's competition watchdog for failing to meet rules on providing customers with clear and up-to-date information.

FCA finalises access to cash rules

/regulation

FCA finalises access to cash rules

Banks and building societies will need to weigh up if local communities lack access to cash services, like branches and ATMs, and plug significant gaps, under new rules from the Financial Conduct Authority (FCA).

Banks and payments hit as faulty CrowdStrike update causes global Microsoft outage

/security

Banks and payments hit as faulty CrowdStrike update causes global Microsoft outage

Banks and card payment systems are among the victims of the worldwide tech outage on Microsoft platforms.

UK trials 'super ATM' that will accept deposits for multiple banks

/payments

UK trials 'super ATM' that will accept deposits for multiple banks

The UK's Link ATM network is testing a new breed of cash machine capable of accepting desposits for multiple banks.

Visa and Mastercard offer $197m to settle ATM class action suite

/retail

Visa and Mastercard offer $197m to settle ATM class action suite

Visa and Mastercard have agreed to pay $197 million to settle a long-running class action lawsuit accusing them of keeping ATM fees artificially high.

Bank of Ireland blames latest glitch on "technical issue"

/security

Bank of Ireland blames latest glitch on "technical issue"

Bank of Ireland (BoI) was hit by another outage on Friday when its mobile banking app went down for around four hours.

Ethiopian bank glitch lets customers withdraw millions

/retail

Ethiopian bank glitch lets customers withdraw millions

Commercial Bank of Ethiopia has lost more than £31 million after a technical glitch let customers withdraw and transfer money that was not in their accounts.

FSB says FCA's access to cash proposals lack ambition

/payments

FSB says FCA's access to cash proposals lack ambition

The Federation of Small Businesses has criticised proposals by the Financial Conduct Authority to broaden access to cash as unambitious.

HSBC installs first of ten 'Cash Pods' in town with no bank branches

/payments

HSBC installs first of ten 'Cash Pods' in town with no bank branches

HSBC UK has introduced its first standalone ‘Cash Pod’, which will provide improved access to cash in the Crown Glass Shopping Centre in Nailsea, North Somerset, in advance of the closure of the last bank in town.

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