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There are growing concerns about the safeguarding regime for client funds held by eMoney Institutions, attributable firstly to the demise of Banco Popular Espanol, an institution eligible to take safe...
The spat continues between the UK, Europe and the US over the fate of the vast Euro denominated swaps market in a post-Brexit world. The core issue here is all about where this stuff should be cleared...
Cloud-based applications have come into the forefront and offer a lot of advantages for flexibility, simplified deployment, upgrade and support. But as new cloud offerings continue to dominate and pus...
The cost of adhering to AML requirements for financial institutions is growing at an alarmingly rapid pace as employees race to stay abreast of the complex and dynamic regulatory landscape. RPA has em...
PSD2, the much vaunted reimagination of the original EU Payments Services Directive, is to be implemented by member states in 2018. The aim of PSD2 is to revolutionise the payments industry, influenci...
A study by Gartner in 2014 found that 89% of companies compete mainly on the customer experience they provide. Three years later, this trend is increasingly playing out across the banking industry, as...
I’ve been working with FI’s for many years, and I have to say that (sometimes) I feel sorry for them. It must be tough to have writers and marketers constantly poking fun at your highly-regulated indu...
Regulatory Demands on the Rise In financial services, regulatory demands continue to increase along with the pressure from regulators. For example, year after year Anti-Money Laundering (AML) requirem...
Every now and then I come across a techie complaining that their sales is overselling, thus making their job of creating a satisfied customer harder. For example, take this OP on Quora, who asks: Is i...
A very large number of articles on technology at the moment begin by saying, “[x] technology is one of the industry’s hottest topics right now” or “changes in [y] technology are accelerating ever fast...
There's been a vigorous debate recently about data in financial services and who it belongs to. At the Vendorcom conference last month it featured high on the list of concerns especially as more and m...
The Diebold Nixdorf International Management Seminar 2017 in Amsterdam provided insights on the digital strategies that banks are implementing today and what the future holds for retail banking. Shapi...