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Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Financial Optimization - Core business of a bank?

You could argue that the main role of a bank is to increase the buying power of its customers, i.e. support their customers in increasing their assets. This can be through credits or investments. Both solutions make purchases possible, which can give a positive return in the future, i.e. an investment is a purchase of a financial product aiming to ...

/retail Personal Finance

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Peer-to-peer payments - A crucial component towards a cashless society

The Corona crisis has led to an exponential decrease in the usage of cash, due to the associated hygienic problems and the enormous rise of eCommerce. While in commercial transactions cash is disappearing rapidly, it is however still commonly used for informal money exchanges, like between friends, family, colleagues…​, but also those payments are ...

/payments The Payments Business

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Getting licensed - A business in itself

With regulators worldwide becoming more and more demanding and processes to get licensed becoming more and more costly and complex, obtaining a license from a regulatory authority has become a full business in its own. Not only are there (lawyer) firms (such as FLA = Financial Licensing Advisors, Simont Braun, Four & Five…​) specialized in comp...

/regulation Banking Regulations

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Ecosystems - The key to success for all future financial services companies

While the word "Ecosystem" was almost unused in the financial services world a few years ago, today it is on the top of the agenda of every bank and insurance company. As always, with such a loaded term, it is important to take first a step back and oversee the bigger picture. Ecosystems in the financial services industry are a logical e...

/startups /markets Embedded Finance

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Deals as a competitive differentiator in the financial sector

In my blog "Customer acquisition cost: probably the most valuable metric for Fintechs" (https://bankloch.blogspot.com/2020/06/customer-acquisition-cost-probably-most.html) I described how a customer acquisition strategy can make or break a Fintech. In the traditional Retail sector, focused on selling different types of products for perso...

/retail Fintech innovation and startups

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Succession management - Empathy and excellent service are imperative

Regrettably almost all of us have to deal at one point in time with the passing away of a loved one and the associated financial administration to handle the succession. Obviously this is an emotional activity, where a personalized, empathetic and frictionless service from the bank are essential. When a customer is grieving, the last thing he wants...

/wealth /retail Digital Banking Trends

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The boundary between Data and Code is blurring

In the corporate world, the usage of Excel files is still enormous. Many business tools are still running in Excel, often extended with VBA macros and applications. As an Excel fan myself, I can relate to that, as nothing else allows in such a short time to build a powerful and flexible tool, adapted to your specific business needs. However as a so...

/devops Data Management and Governance

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

How too much compliance might actually increase the risk of financial service companies?

Following the financial crisis, bank control authorities (like the FCA in the UK or the FSMA in Belgium) and compliance departments within banks have grown exponentially. As a result, regulatory costs have also increased dramatically relative to banks’ earnings. At first sight, this seems indeed the correct reaction, to better control and monitor ...

/regulation Banking Regulations

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Payment contact management - Room for innovation

Executing payments has evolved considerably over the last years. While 25 years ago most payments were done by filling in a paper form, today almost all payments are initiated digitally via a web or mobile banking platform. Together with this digitalization came also a whole eco-system of toolsto further simplify these digital payments (not conside...

/payments /retail The Payments Business

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

Innovation is key to solve climate issues - part 3 - The IT and Tech sector as change enabler

This blog is the last article in a series of 3 blogs on how climate issues can be solved through a worldwide roll-out of technological innovations. This last blog focuses on how the IT/Tech sector can help in facilitating the transition towards climate neutrality. Just like the Financial Services sector (see blog 2 - https://bankloch.blogspot.com/...

/sustainable Sustainable compliance

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