5 Results from 2020
Alex Kreger Founder & CEO at UXDA
The digital age has opened more opportunities for development and growth as ever before. This challenges the banks to adopt a new mindset, business approach and innovative technologies to take their services to the next level. Success in tackling these challenges relies on customer trust and loyalty. How to become a loved digital brand that provid...
07 September 2020 /people /retail Digital Banking Trends
As many as 78% of companies fail at their digitalization goals*. In the process of digital transformation the main focus usually is on the product, innovation and digital technology. But, in the digital age, customers are the ones who decide the product's fate. If it doesn't live up to their expectations, it will be quickly replaced with a user-ce...
28 July 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
The crisis we are facing has fast-forwarded the finance industry several years ahead. In just a few days, a great digital customer experience became the main differentiator between demanded financial products and failures. Companies that overcame the COVID-19 crisis successfully were the ones that digitalized quickly and focused all their efforts ...
21 July 2020 /retail /covid-19 Banking Strategy, Digital and Transformation
We are living in a very competitive age. There are all kinds of digital financial services to choose from, and plenty of new ones enter the market every year. Customers are overwhelmed with the choices, and their expectations are constantly rising. For many entrepreneurs, this turns out to be a dead end, leading their businesses to bankruptcy. Mea...
11 February 2020 /retail Digital Banking Trends
There are two different approaches to gain business success. One worked in the recent past and the other works in the digital present. Marketing age In the recent past, FMCG (Fast-Moving Consumer Goods) products dominated the market and determined business principles, user behaviors and the mindset of successful entrepreneurs. One of the core chal...
15 January 2020 /markets Banking Strategy, Digital and Transformation
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