85 Results
Alex Kreger Founder & CEO at UXDA
There is one similarity in the world of sports and banking services design. I'm talking about two approaches — sprinting and marathon running. Picture two renowned athletes, Usain Bolt and Eliud Kipchoge. Bolt, the world's fastest sprinter, is recognized by the majority of people. He holds the 100-meter sprint world record with an astounding time ...
18 September 2023 /retail /devops Digital Banking
In modern banking landscape, the key to client satisfaction and financial brands profitability lies in the excellence of digital services. Today's consumers demand more than reliable transactions and secure storage of their funds; they seek seamless, intuitive and emotionally resonant interactions with their financial institutions. It is not enoug...
14 September 2023 /people /retail Digital Bank Transformation
The digital world is evolving at a breathtaking pace. New technologies like generative AI, blockchain, embedded finance and the metaverse promise to fundamentally change the user experience, and those who do not adapt will be left behind. But, how ready are financial companies to implement these innovations in their products? It depends on their d...
08 August 2023 /people /retail Digital Bank Transformation
There's no doubt about the huge potential and possibilities of ChatGPT alike generative Artificial Intelligence (AI) in digital banking and conversational banking in particular. AI is already used in digital banking to improve the customer experience, automate processes, and reduce the risk of fraud. But the hyper-personalization of banking opens ...
05 June 2023 /markets /predictions Artificial Intelligence and Financial Services
We see hundreds of new skyrocketing fintech startups and challenger banks. They work hard on usability and design the best financial user experience (UX) to build the next generation of financial products. At the same time, some products of incumbent banks and other financial institutions lag far behind in terms of design and usability. What can s...
01 June 2023 /people /retail Digital Banking
It happens that a large team's tremendous efforts to design and develop a perfect financial app can be in vain upon its market launch, much like the huge Titanic colliding with an iceberg. A weak launch strategy results in a range of negative outcomes, including low adoption rates, poor customer experiences, high resistance and even reputational d...
19 May 2023 /retail /startups Banking Strategy, Digital and Transformation
The traditional banking model is based on the intermediation of funds. Banks collect deposits from customers and use these funds to provide loans to borrowers. The launch of Central Bank Digital Currencies (CBDCs) could start a new age in banking by impacting the financial customer experience and, as a result, disrupting the traditional business m...
21 April 2023 /crypto /predictions Banking Strategy, Digital and Transformation
Some banks are still using products designed 10 years ago, while some Fintechs do redesigns every year. If you are unsure when to redesign your digital bank's app, test your situation using our checklist and explore the 7 steps to take toward a successful redesign. Rate the level of each aspect on a 10-point scale where: 1 - this does not happen a...
28 November 2022 /retail /markets Banking Strategy, Digital and Transformation
The metaverse will become the next global milestone after the digital transformation in the next few decades. It is, in fact, the transition of the internet from a two-dimensional experience into a multi-dimensional one, which will require a significant creative effort. This new world will lead to the fast development of a creative economy. The ma...
21 October 2022 /crypto /markets Digital Banking Trends
The lightning-fast development of technologies is fundamentally changing the concept of finance and money. This change is based on a new kind of experience that has become available through digital innovation. To be able to prepare your financial services for the global disruption, or even lead it, you need to explore the future of banking in term...
02 August 2022 /crypto /markets Banking Strategy, Digital and Transformation
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