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Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Can a multi -Core Banking solution (CBS) implementation change the conundrum for Banks?

From a Core Banking solution (CBS) with modules for different business lines comprising of deposits, lending, payments, trade which was integrated in the late 1990s through 2000s, focus has shifted to hollowing the core/componentization. From Banks to IT vendors to analysts, the mantra has been same - breaking the CBS into smaller components or bu...

/markets Banking

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Redesigning the concept of Core Banking

When Core Banking solution (CBS) was designed in the late1990’s, it was engineered to connect to the different branches of the bank using a central database and ensure proper accounting to generate the General Ledger. It removed the huge ledgers in the Bank where manual posting was done by staff and eliminated the branch-based accounting software...

/markets Banking Architecture

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Can decisions be timely and agile?

The need for digitization has increased during the pandemic- change in existing process, adoption of new systems and process, new businesses, and the applicability in diverse industries. This has been glaringly visible in the banking /financial services industry where Banks are not able to service the consumer online or meet the needs of new age c...

/markets Banking Strategy, Digital and Transformation

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

It is not a code, but a rule

Traditionally, software products were programmed with business logic using multiple programming languages. There was an underlying business which was converted into logic using different software programmes/languages and the same was maintained over a period. The type of programming language evolved from early 1950s like the Fortran developed by I...

/markets Trends in Financial Services

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

The Road to Invisible Banking

The concept of Invisible Banking has been gaining traction and popularity with many of the industry veterans and Bankers using the same word alike- in retail or corporate banking space. With more and more digital modes of Banking options available, consumers are unaware as to whether they are doing a banking transaction or a sale/purchase transact...

/markets Banking Strategy, Digital and Transformation

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

I need a matured chatbot !!!!

Chat bots or chat engine are an efficient way of communicating with the end consumer. Towards the last few years, chat bots or chat engine has become popular with many B2C establishments – ecommerce shops, Banks, insurance, health care services, online retail etc. Each of these chat engines provide unique features while responding to the customer ...

/markets Bigger than Technology

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Covid 19- A Booster for Digital Transformation!!

While Covid19 has created ruckus within the human society across religions/races/geographies/countries/continents, this can change the business models, working cultures and journeys of digital transformation within an enterprise for the future. Humans are resistive to change, and many organizations have faced challenges to transform in a digital wa...

/covid-19

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Transforming organization and culture to scale digital

For implementing digital in any Bank/Financial Industry/organization, there has to be shift in the organization culture. Leaders in every department have to move out of the comfortable glass door and understand the journeys to be undertaken at every level in the organization – be it operational/business/strategic and how the journeys impact the cu...

/retail Banking Strategy, Digital and Transformation

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Redesigning user and customer interfaces for seamless digital experience and journey

Introduction User journey and customer journey are the buzzwords in the IT industry, given the need for redesigning applications for a better user/customer experience. When it comes to selecting or prioritizing software applications for redesigning, from amongst multiple applications that provide similar critical business functionalities, user exp...

/retail Banking Strategy, Digital and Transformation

Reghunathan Sukumara Pillai

Reghunathan Sukumara Pillai Consultant at Infosys

Banking Transactions without a Bank account or a Bank

Banking – The conventional way In traditional banking, bank accounts are opened by the end customers/consumers to conduct critical and common banking transactions – payments and transfers, loan disbursements and repayments, forex transactions, investment and private banking etc. Sometimes one single operative account and multiple sub accounts are...

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