47 Results from 2011
Brett King CEO & Founder at Moven
Ok, so the feedback from Finextra's #finxsm event this week is that we're finally coming to grips with the fact that Social Media isn't going to disappear into the night like some passing fad. Good news! It's interesting though, whenever a major disruptor like social media, the internet, etc has come along, inevitably there are many traditional ma...
08 April 2011 /regulation /retail Finance 2.0
Since the emergence of online banking there has been a fundamental assertion from high-net-worth bankers that their clients aren't digitally focused, they don't use social media or mobile banking, and that they prefer to pick up the phone and engage their banker because the nature of their interactions is defined by their wealth - they want the hi...
06 April 2011 /retail Innovation in Financial Services
In the latest attempt to capitalize on the NFC and RFID hype, the rumor mill has exploded with news that the IOC and the team behind the London Olympics is trialing new RFID bio-chips. The micro RFID chips that will be injected under the skin of the shoulder of professional athletes, will be used for everything from entry to secure venues, payment...
01 April 2011 /security /payments Innovation in Financial Services
There's a much quoted line in the UK banking market that you are more likely to get divorced than change current accounts. This comes from the statistic that around 75% of customers have never closed a current account, but that approximately 45% of marriages end in divorce. But this is misleading. The fact is that banks don't record churn or swit...
25 March 2011 /retail Innovation in Financial Services
Banking is changing forever. Organizations like Britannica, Blockbuster, Borders, and even Bank of America (hint: don’t start a business with ‘B’) all suffer from the same collective challenge. When your business is built around a specific distribution model, how can you adapt when that distribution model is no longer relevant? The inertia behind ...
18 March 2011 Finance 2.0
There's rumours flying around about Apple possibly pulling out of their previous NFC (Near-Field Communications) launch commitment for the iPhone 5. Of course, Apple has neither substantiated or denied these rumours. However, I can already hear a collective sigh of relief from many of the card product teams globally who now think they have another...
14 March 2011 /payments Innovation in Financial Services
South-by-Southwest's Interactive sessions in Austin, TX are a major creative and customer-focused experience. The amount of networking that is taking place, the amount of active innovation and discussion on taking it to the next level is awesome and mind blowing. There's only one thing... If there was a game on at SXSW to find 20 bankers (not geek...
13 March 2011 /retail Innovation in Financial Services
In my recent book I posited that I wasn't against branches and that rather than advocating the wholesale closure or departure from branch networks, that I was interested in seeing branch focus/form adapt. The reality is though, the more and more I look at what is wrong with the whole retail banking business in respect to imperative for innovation ...
08 March 2011 /retail Innovation in Financial Services
The Apple iPad 2 was launched by the so-called "rockstar CEO" Steve Jobs today in San Francisco to a broad reception of live blogging, tweeting and "cloud" participation online. It will give shareholders a brief moment of comfort to see that Steve is still fit and well despite his medical leave. While there has been a lot of on...
02 March 2011 Innovation in Financial Services
There’s a great deal of debate in the Financial Services community at the moment about the potential impact of NFC or Near-Field Communication technology within mobile phones and how it will effect the payments landscape. The financial services players are generally scratching their heads and although they admit that NFC phones like the iPhone 5, ...
28 February 2011 /payments Innovation in Financial Services
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