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Dean Wallace

Steps to progressive platform modernisation

There’s no doubt banks need to modernise legacy systems to keep up with today’s demand, but the risk of big bang migrations (moving an entire dataset from legacy to targeted systems in one operation) ...

10 Sep 2021
Fintech
Dean Wallace

Real-Time Digital Payments: A Global View

The payments industry is always looking for new ways to streamline processes, reduce costs, increase security and most importantly, improve the customer experience. However, when it comes to real-time...

17 Aug 2021
The future of Payments in Europe
Dean Wallace

The shifting sands of consumer payments in Europe

The world is changing, and so are the ways we pay. From food and clothes, to fuel and everything else needed for daily life, consumers are making more and more digital payments than ever before. And i...

15 Jul 2021
The future of Payments in Europe
Dean Wallace

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22 Oct 2018
Dean Wallace

Open Banking and the Evolution of Digital Payments

Open Banking is shaking up the financial services sector and opening up new avenues and opportunities for both banks and payment service providers (PSPs). The open API ecosystems that are emerging are...

05 Oct 2018
Open Banking
Dean Wallace

Saying NO to card payments loses customers. Obvious, you'd have thought

It's a lovely summer day in York, UK. Well not really, as it's the UK and in the North, but put that to one side. "Let's hire a boat and take the kids on the river" - what a great idea! Ok, ...

31 Jul 2016
Dean Wallace

Don't forget, it's the shopping experience that counts

It’s Monday morning, I’m in A&E. Not a usual scenario, but with young kids tearing around they do tend to bash into things now and then. So here I am, in the waiting room, my son with a fat lip,

25 Jan 2016
Dean Wallace

Fintech disruption. Hype or reality?

Earlier this week ACI Worldwide published the findings of a YouGov survey asking ~2000 UK consumers about their attitudes towards banking and new entrants, their payments patterns and behavior. We pr...

17 Dec 2015
Dean Wallace

Apple Pay and Zapp: 2 key entrants about to make Mobile Payments a UK reality - who will win?

So, as of June 8th 2015 , 18:45 BST, Apple (Pay) is coming to the UK. And so they should! As recently reported by Worldpay [link] the UK market is at a tipping point for contactless. This means this ...

09 Jun 2015
Dean Wallace

Is it really possible to have good customer experience through omni-channel banking?

Omni-channel banking is a hot topic, fuelled by the need to provide the best customer experience (CX) no matter what channel a consumer chooses, or how many times they chop and change between channels...

26 Feb 2015

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