Paul Love VP Business Development at Konsentus
At the Connecting Payments conference on Wednesday we celebrated 10 years since the successful roll out of Chip & PIN in the UK. This was the largest coordinated shift in consumer payment behaviour since decimalisation, and the celebration was well deserved. The excellent presentations and panel discussions including those directly involved at ...
12 December 2014 Innovation in Financial Services
As I said on Wednesday, innovation should be about solving real world needs rather than just inventing smart technology. Paying in cheques by photographing them is one of the those innovations that just work. The infrastructure is tried and tested – cheques, camera phones, digital imaging, etc., but even better is the fact that the consumer immedia...
05 December 2014 Innovation in Financial Services
The guy who invented the first wheel was a great inventor - The guy who saw the need for the other three was an innovator. There is a lot of smart technology invented, but unless it finds the right application it remains just that – smart technology. It is only when smart technology is used to solve a real world need that true innovation happens. I...
03 December 2014 Innovation in Financial Services
For several years I have blogged about how many banks continue to rely on legacy systems and how the latest proverbial straw never seems to break the camel’s back. Now mobile payments and mobile banking looks like it will finally break through to the mainstream. With Paym going live on April 29th, is mobile payments the final straw? Although some o...
11 April 2014 Innovation in Financial Services
When a network can be unplugged unilaterally what message does that send to the poor cardholder with the acceptance brand shining brightly on their card? While Visa and MasterCard have successfully positioned themselves as a payments “utility”, their actions last week (Visa and MasterCard cut off Russia's sanctions-hit SMP Bank) were similar to an...
28 March 2014
This was the famous question asked of Richard “Tricky Dicky” Nixon in the 1960 presidential campaign – implying he could not be trusted. Last week when I was buying a used car, how would I know I could trust the small privately owned garage offering me a good price on a desirable car? When the dealer suggested that I pay for the car by sending the...
21 March 2014 Innovation in Financial Services
I have just received a letter from Barclaycard telling me that they are not just withdrawing their innovative OnePulse card but are also simplifying their range of credit cards. While the withdrawal of a very useful (despite the lack of joined up thinking) and truly multi-application card is annoying, the simplification is more disturbing. We have ...
14 March 2014 Innovation in Financial Services
"Lets shake on it" - A handshake has always been the way to seal a deal. It is a human interaction, based on trust and relies on the honor and integrity of the parties involved. Last week an article in the Telegraph "Cash or card? Soon we'll be paying by handshake" suggested that customers may also be able to "pay by hands...
05 April 2013 /payments Innovation in Financial Services
When the going gets tough ... The cash gets going One item of news that stood out about the citizens of Cyprus struggling to come to terms with their predicament, was that the British government have effectively underpinned Cash as the default payment method in a time of crisis, as "Britain flies out cash for troops". While the banks in...
22 March 2013 /payments
The concern with stories like the recent one in the Telegraph about it being too expensive for the police to arrest a fraudster - so there are no consequences for the card fraud criminal - is that they erode confidence in the entire payments system. We often talk about fraudsters going for the weakest link, but we don't often think the police wil...
14 December 2011 /security /payments
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