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Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Consumer ombudsmen - protecting costs - not consumers

In my previous post I recommended transparent charging for services - covering the costs as a minimum - to guide the consumers to act in their own interest. Oddly enough this is not widely supported by consumer ombudsmen. They seem to do all they can to delay visible pricing and nudging customers into better and more economical services. Do they no...

Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Charge for it!

When we launched e-banking back in 1982 for consumers and SMEs at Union Bank fo Finland we pretty soon started to charge for the service. We thought that getting banking into homes and offices was worth paying a very small monthly fee for. Somebody even said that value and convenience for free is stupidity per defenition.. There still are of course...

Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Everybody writing - nobody reading?

Everybody is writing and nobody reading? Writing takes all the time available.. I should of course not complain as my posts here have soon generation one million page views... But we do live in a time of COMMUNICATION CRISIS as the technology and information avalanche is fragmentating audiences into ever smaller groups - where everyone has less tim...

Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Why you should ASK for proper e-invoices

With proper I mean structured e-invoicing - not e-mailing PDFs (as bad as paper mail - or even worse due to spam filters..). So why? Your supplier Especially small enterprises can easily move into e-invoicing as so many service providers - among them almost all banks by know offer simple input templates both for single invoices and file transfer. I...

/payments Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Why you should OFFER proper e-invoicing

With proper I mean structured e-invoicing - not e-mailing PDFs (as bad as paper mail - or even worse due to spam filters..). So why? Your customer 1. gains convenience - especially with simple mobile payment approval 2. saves cost in the region of 15-30€ per invoice as payment approval and payments can be automated 3. saves much more when accountin...

/payments Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

New opening in mobile payments

I should of course have added to the looking back at 2013 post - that the new direction for mobile payments also made a breakthrough. When it is realized that mobile payments should be payment receiver initiated in order to produce full value the speed in this direction will take up dramatically. How does this work and what does it mean? But first ...

/payments Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Looking back on 2013

2013 was the year when paper and e-mail invoicing was overtaken by structured e-invoicing in Finland. This is now happening with accelerating speed all over the world as governments and other payment receivers are setting migration deadlines. In Finland this also meant that the Real Time Economy program could put full attention on what can be auto...

/payments Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Digitalize or die

It is a wellknown fact that the capability of IT is doubling in relation to its cost every year. It seems to be less wellknown what it means when something huge is doubling and doubling and.. (Ray Kurzweiler knows) for enterprises, the public sector and national economies. For European enterprises - struggling with both cost and service capability...

/payments Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

We are talking about hundreds of billions

According to the Commissioner for Internal Market and Services, Michel Barnier: "Ensuring that public administrations in the EU are modern and efficient is a priority for the European Commission. Switching to e-procurement, and particularly to E-Invoicing, can bring significant savings and make life easier both for the governments and for the...

/payments Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Demise of cash in Finland

Steady progress

/payments Innovation in Financial Services

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