John Doyle Director at The Payments Business
The Treasury Select Committee have made some observations as a result of their concerns about bank IT failures. It’s an interesting view and one that reflects the way that the industry is already moving. Their report can be accessed here: https://www.parliament.uk/business/committees/committees-a-z/commons-select/treasury-committee/news-parliamen...
28 October 2019 Banking Strategy, Digital and Transformation
There's been a vigorous debate recently about data in financial services and who it belongs to. At the Vendorcom conference last month it featured high on the list of concerns especially as more and more technologists are developing apps and services that specifically look at using data. I've long been bemused by the fact that the credit companies ...
20 October 2017 /payments /regulation Financial Services Regulation
Despite all the rhetoric the referendum was a recommendation not a legal fact. The PM, cabinet and Parliament can ignore the result and vote to remain in the EU if they so wish. The likelihood that there will be a second referendum is non-existent because the referendum process is a consultative one not as I said before, a legal one, why would you ...
27 June 2016 /payments /regulation Trends in Financial Services
Before I answer, let me ask you if you’ve noticed like me that the European Commission has gone very quiet about the referendum. Cameron has stepped up the rhetoric but is not putting anything new on the table just countering Brexit arguments and Osborne – has he gone on holiday? Brexit have toned back their more salacious arguments and the prom...
31 May 2016 /payments /regulation Trends in Financial Services
Recent events in the international payments world have highlighted yet again the confusion over SWIFT’s responsibilities in the payments chain. SWIFT was created to send payments instructions from a sender and a receiver. Over the past 40 years that basic role of SWIFT has not changed. SWIFT’s major contribution to the payments world was the work ...
23 May 2016 /payments /regulation SWIFT Matters
Don't worry I'm not going to berate you to leave or stay. I'm more interested in how politicians have positioned the issues for us to discuss and the confusion they have caused. What I've tried to do is simplify the arguments. To me Brexit is about three things: Trade Immigration Political Union Of these I think that political union is the mor...
26 April 2016 /regulation /inclusion Trends in Financial Services
In January I wrote that the PSR was one of the things to watch in this year, and I’ve been surprised by the amount of pace they have made in such a short time through their excellent forum. There has been a round of workshops throughout January and I was privileged to chair a sub-group that looked at the access processes used by industry participan...
03 March 2016 /payments Trends in Financial Services
The secret to successfully managing remote teams is in recognizing that it’s more a leadership role than a manager one. Too often I find that managers try to manage remote teams as if they were locally based and it doesn’t work. Remote teams need to have more attention and more support than locally based teams. You have to compensate for the lack...
02 March 2016 /payments Trends in Financial Services
Usually at the start of a New Year we try to make predictions of what lies ahead; comparisons of previous predictions show we get it wrong more often than not. Instead this year I’d like to highlight 5 things that will definitely influence payments this year. One thing has become clear is that although many of the predictions are aimed at banks t...
04 January 2016 /payments /regulation Trends in Financial Services
The Summary First, the summary for those that can't be bothered with the detail. A great relationship manager is someone who, Understands their customers business, Knows the customers strategy and where they can add value, Knows the value proposition to the customer of their products and services, Understands their own companies value to the custo...
23 November 2014 /startups SWIFT Matters
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