Quentin Colmant CEO and Co-founder at Qover
No matter what business you’re in, you’re constantly grappling with questions surrounding growth: how can I generate more revenue? How can I drive customer behaviour to create more value? How can I better engage with my customers and build a closer relationship with them? The list goes on and on. Tackling these challenges might look different from...
17 June 2024 /startups Digital Insurance Trends
All insurtechs have something in common: they promise to improve the customer experience over traditional players. And yet I’m surprised to see that many of them have decided to focus more on the tech and building a great digital customer acquisition experience without investing in customer lifecycle management (aka customer care) – and even less i...
15 May 2024 /startups Digital Insurance Trends
Customer ratings can be tricky for any business, but in the insurance industry it poses some unique challenges. For legacy insurers, who are inherently local, customer reviews can be highly volatile – with some branches receiving much better feedback than others. With insurtechs on the other hand, providing a unified customer experience across bord...
18 April 2024 /startups Digital Insurance Trends
Insurance is, in theory, one of the most virtuous concepts on earth. It is a natural extension of – or even an improvement on – social security. Everyone pays a small contribution so that when an unlucky event happens to one person, we all contribute to helping them.In that sense, insurance is all about caring and protecting people so that we can l...
21 March 2024 /startups /inclusion Digital Insurance Trends
The insurtech landscape has changed quite a bit over the last decade. We're starting to see some business models take off, while others are hanging by a thread. So which ones are most likely to succeed? The word ‘insurtech’ dates back to the early 2010s. Today, some potential contenders have emerged, but we have yet to see a clear industry winner. ...
22 February 2024 /startups /predictions Digital Insurance Trends
Will we see more insurtech bankruptcies in 2024? How about AI dominating the industry? To put a twist on these trends and predictions articles for the new year, I've broken mine into two parts: Boring predictions: aka trends that most industry leaders agree on Bold predictions: aka what no one else dares to say Let’s start with some you’ve probab...
29 January 2024 /startups /predictions Digital Insurance Trends
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