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3 Results from 2022

René Schoenauer

René Schoenauer Director of EMEA Product Marketing at Guidewire Software

Will embedded insurance become the future of the industry?

Many in the insurance industry see embedded insurance as the logical next step in the industry’s evolution. Proponents argue that with its promise to disrupt insurance distribution, embedded insurance will be a major growth driver. As the market develops, we have seen a number of major consumer brands, from Tesla to IKEA and Uber, begin to embe...

/predictions Digital Insurance Trends

René Schoenauer

René Schoenauer Director of EMEA Product Marketing at Guidewire Software

Are insurers doing their duty when it comes to customer service?

News of the FCA’s Consumer Duty regulations sparked some lurid headlines about heads of financial services firms being heavily fined for failing on customer service. Setting aside the hyperbole, the new rules do put pressure on insurers, banks, and others to take customer centricity even more seriously. Unlike banking, customer interaction with an...

/regulation /cloud Digital Insurance Trends

René Schoenauer

René Schoenauer Director of EMEA Product Marketing at Guidewire Software

Why ecosystems could be the end and the beginning of insurers as we know them

At a recent Insurance Innovators Conference , a dominant theme was ecosystems in insurance. Specifically, what role insurers should play in relation to other companies offering products and services to consumers. One of the more eye-catching views expressed was that insurers should embrace other businesses owning the customer relationship whilst ...

/predictions Digital Insurance Trends

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