89 Results
Steve Morgan Banking Industry Market Lead at Pegasystems
Any bank that wants to create applications, for everything from sending customers a newsletter to onboarding a new client, may think hard coding is the best thing to do or the only option they have. Let me give you three reasons they should think again. Coding is expensive and time-consuming Hard coding applications can take months of programmers’...
22 September 2022 /devops Innovation in Financial Services
It goes without saying that today’s consumers expect activities like making a payment or checking their bank balance to be as easy and fast as possible. But the ongoing cost of living crisis also means they have a clear need for their banks to make services as straightforward as possible to access. That means banks need to invest in the customer e...
14 September 2022 /payments /devops Innovation in Financial Services
In today's global economy, real time payments, complete transparency and risk management are the keys to a successful payments business. Over the last few years, there have been a number of initiatives and organisations that have strived to achieve a level of standardisation for payments messaging. The decision by major central banks and SWIFT to ...
08 September 2022 /payments /sibos SWIFT Matters
The ongoing challenge of the tech skills gap within banking is something employers cannot ignore if they want to maintain competitive differentiation. According to the 2022 BCS State of the Nation report, there were over 64,000 vacancies for UK tech jobs in Q3 2021, a 191% increase in the equivalent period in 2020. Against a backdrop of skills sho...
31 August 2022 /people /devops Digital Bank Transformation
There are a growing number of high street and digital-first challenger banks investing in net zero banking, including HSBC, Barclays and Kroo, and for good reason. Now more than ever, customers expect their banks to place more focus on sustainability. According to Deloitte’s Better Banking Survey, 71% of customers are more likely to choose a bank...
23 August 2022 /payments /devops Going green
Go to the websites of the big High Street Banks and you come across pages devoted to innovation and technology. That’s no surprise when banks have sped up their digitisation programmes following COVID and the changing behaviour of customers. There’s a lot to celebrate and lots of evidence of banks breaking down barriers on the technologies they’ll...
19 August 2022 /payments /devops Innovation in Financial Services
Resilience and adaptability are key to delivery of excellent service levels in operations, as these features can make or break the delivery of new products and services. When it comes to building resilience, modern agile software that harnesses automation is key, as it gives banks real-time visibility into important processes and allows them to be...
29 July 2022 /regulation /devops Digital Bank Transformation
Digital banking has boomed over the last few years, yet cross-selling and switching has not substantially shifted. According to PWC, less than “10% of UK customers with mortgages, personal loans or insurance held them with their main banking provider”, and according to comparison site Finder, over a quarter (27%) of British adults have opened an ...
22 July 2022 /retail /inclusion Innovation in Financial Services
From the current geopolitical landscape, it is clear we are in a period of instability and unpredictability, and one which we won’t likely see the back of any time soon. From war in Europe, to continued supply chain disruptions in China as a result of COVID lockdowns, there are a variety of factors contributing to rising inflation and the cost of ...
20 July 2022 /people /retail Artificial Intelligence and Financial Services
It is not just interest rate changes and inflation banks have had to contend with so far this year – ensuring Know Your Customer compliance is up to date has had to be a key focus. Since the invasion of Ukraine on 24 February 2022, in just four months, there have been eight updates to the UK government’s guidance on the UK’s sanctions regime relat...
05 July 2022 /payments /regulation Digital Bank Transformation
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