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Biometric technology has only been taken seriously by many in financial services since the start of the pandemic, which made the remote onboarding of customers a necessity. Biometrics is already provi...
Direct mail has long been a vital communications channel for financial services. It’s used to engage with customers and prospects on everything from information on fluctuating interest rates to new lo...
Address verification is often viewed simply as a practice that improves the accuracy of direct mail. However, it offers much more than that to the financial services industry that’s facing a number of...
The recent release of the Pandora Papers has shone a light on the sometimes unethical or corrupt practises of the politically connected and the super-rich. For those in financial services the Papers h...
It is convenient and much more efficient for people to conduct financial business on the web. On the flip side, the growth in online transactions has led to a substantial increase in fraudulent activi...
There are more than 100 million users of cryptocurrencies around the world. These adventurous investors are increasingly drawn to virtual currencies, such as Bitcoin and Ethereum, as they look to buy ...
With more people engaging and transacting with organisations online during the pandemic, there has been a corresponding rise in fraudulent activity. In the banking industry the Office for National St...
The last twelve months have been a challenging time for many in financial services, with the pandemic and also Brexit to contend with. This means it’s more important than ever to look at all options t...
Already in effect in EU member states since 3 December 2020, financial institutions must implement the Sixth Anti-Money Laundering Directive (6AMLD) by 3 June 2021. While it requires less changes than...
The global growth of banks and challenger fintechs based in the western world has long been restricted because of issues related to effective identity (ID) verification. The stumbling block has been l...
What is clear from the pandemic is that financial institutions need a standout online presence if they are to prosper today and in the future. The health crisis has hastened acceptance and reliance on...
The world was already speeding into the digital age before Covid-19. However, the pandemic has supercharged the process prompting financial services companies to improve engagement with their customer...