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Barley Laing

Barley Laing UK Managing Director at Melissa

How SaaS is leading the way in cleaning customer data and delivering ID checks

Speeding up business processes and tasks is something evolving software-as-a-service (SaaS) has been instrumental in delivering. Today, as SaaS reaches maturity, it offers great value to those in financial services to improve the way they operate. Efficient, cost effective and easy to deploy Due to SaaS tools being able to be accessed instantly thr...

/regulation /identity Banking Strategy, Digital and Transformation

Barley Laing

Barley Laing UK Managing Director at Melissa

How banks can obtain a valuable single customer view (SCV)

Many financial institutions are experiencing share price fluctuations and some uncertainty as events play out from the collapse of the Silicon Valley Bank and Signature Bank. While navigating their way through the current macroeconomic climate it’s very important, if they are not already doing so, to focus on delivering a competitive advantage to h...

/regulation /identity Banking Strategy, Digital and Transformation

Barley Laing

Barley Laing UK Managing Director at Melissa

Reduce inflationary pressures with data cleaning technology

With inflation hovering at around ten per cent, triggered largely by the growth in energy prices due to the conflict in Ukraine, costs for many financial institutions are spiralling at a rapid rate. It’s leaving many worried about remaining competitive in the future as they contemplate price rises for products and services. Those in financial ser...

/retail /identity Digital Identity Management

Barley Laing

Barley Laing UK Managing Director at Melissa

Data quality is key for effective ID verification

The cost of living crisis, combined with an increase in digitalisation of services and remote working at a time of great volatility in the world, has created new motives and justification for fraud to flourish. In fact, the current turmoil has fed into the three elements of the fraud triangle: motivation, opportunity and rationalisation. As a resu...

/regulation /identity Digital Identity Management

Barley Laing

Barley Laing UK Managing Director at Melissa

Five steps for effective sanctions screening

The war in Ukraine has triggered a proliferation in sanctions against leading politicians, businesspeople and entities in both Russia and Belarus. It has left many in financial services struggling to keep up with the large number of sanctions announced by the territories they operate in, which they are legally required to adhere to. Failing to prop...

/regulation /identity Digital Identity Management

Barley Laing

Barley Laing UK Managing Director at Melissa

Biometrics: 2022 is the year of facial verification

Biometric technology has only been taken seriously by many in financial services since the start of the pandemic, which made the remote onboarding of customers a necessity. Biometrics is already proving itself to be an important identity verification option for financial institutions, particularly as technology continues to evolve in this area. In...

/identity /crime Biometrics

Barley Laing

Barley Laing UK Managing Director at Melissa

Direct mail: the standout communications channel for financial services in 2022

Direct mail has long been a vital communications channel for financial services. It’s used to engage with customers and prospects on everything from information on fluctuating interest rates to new loan and mortgage products. Its popularity is supported by research from the Direct Marketing Association (DMA), revealing that around 70 per cent of a...

/retail /predictions Data Management and Governance

Barley Laing

Barley Laing UK Managing Director at Melissa

How address verification can solve a number of challenges for those in financial services in 2022

Address verification is often viewed simply as a practice that improves the accuracy of direct mail. However, it offers much more than that to the financial services industry that’s facing a number of challenges in 2022. Improve the customer experience and reduce cost with communications The financial services industry is a major user of direct mai...

/regulation /identity Digital Identity Management

Barley Laing

Barley Laing UK Managing Director at Melissa

The Pandora Papers underline the importance of PEP checks

The recent release of the Pandora Papers has shone a light on the sometimes unethical or corrupt practises of the politically connected and the super-rich. For those in financial services the Papers highlight the importance of having access to politically exposed persons (PEPs) data as part of their anti-money laundering (AML) checks. In the UK, ba...

/regulation /identity Banking Regulations

Barley Laing

Barley Laing UK Managing Director at Melissa

Steps to drive global growth while adhering to local AML and KYC regulations

It is convenient and much more efficient for people to conduct financial business on the web. On the flip side, the growth in online transactions has led to a substantial increase in fraudulent activity, which has governments and regulators around the world concerned. Research undertaken by TransUnion recently found that fraud in financial service...

/identity /crime Banking Regulations

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