72 Results from 2010, /wholesale
Brett King CEO & Founder at Moven
The issue of how to make the migration to a truly customer centric organization is often agonized over. While many are keen to see that goal materialize, there are just as many who feel organizational inertia and long entrenched silos are just too significant a hurdle to circumvent. Innovation in the customer space is often a challenge too. How do...
23 September 2010 /retail /wholesale Innovation in Financial Services
Paul Love VP Business Development at Konsentus
The EFMA conference is a regular event in my calendar, and as I travelled there on Tuesday the omens were looking good. I bought my breakfast at the airport with contactless Visa Paywave and the sun was shining when I arrived in Paris. It promised to be a great week. My mood was somewhat dampened yesterday when I woke up to damp and dismal weather...
16 September 2010 /payments /wholesale
Have a look at your bank's local website in respect to business internet banking and you'll see lots of demos, and promotion of basic features like 'instant balances', 'convenient transactions' and 'anytime access'. In 2001 that might have been world-class features but today that's tired, boring and hardly a differentiator. So why haven't we seen ...
15 September 2010 /wholesale Online Banking
The perfect Ad is something advertisers dream about. Some "mAd" Men, go their entire career searching for it, others who are creatively gifted, come up with home runs, Gold Lions and accolades time and time again. Mad men have come to believe that if you can get the perfect mix of emotion, message, imagery, nuance and impact - that you c...
07 September 2010 /retail /wholesale Finance 2.0
John Cant Managing Director at MPI Europe Ltd
My 16 year old sports mad son read a book by Ed Smith, an Anglo Welsh county cricketer, over the summer entitled ‘What Sport Tells Us About Life’, and was mightily impressed. The book’s brilliance – he tells me - stems from the recognition that sport is life in miniature, and that if you analyse sport you find a mine of information about war, mo
01 September 2010 /regulation /wholesale Innovation in Financial Services
Retired Member
You may recall in my last blog posting ‘The Wolf is at the Door – if he huffs and he puffs can he blow the bank down?’ we started to explore the scenario of hikes in interest rate and the impact upon commercial lending books. The blog seems to have resonated with a number of you judging by the comments I received over the past couple of last week...
31 August 2010 /regulation /wholesale Innovation in Financial Services
A common fault amongst generals is to become experts at fighting the last war, often ignoring what they need to consider in order to fight the next one. A question worth asking is, ‘are the exchanges and the co-location specialists involved in an arms race to tackle latency, but missing where the real battle for high-frequency trading will be fou
31 August 2010 /wholesale
I was musing the other day, as you do in the dog days of summer, on the difference between tolerance and toleration. And the difference, I found, is more than just nominal. ‘Tolerance’ can be defined as a general disposition of mind which is inclined to tolerate a line of action, for example, of which one does not really approve. ‘Toleration’, on t...
19 August 2010 /payments /wholesale
I don't know about you, but my time is one of my most valuable assets these days. I work long hours, I travel a lot, when I'm home I am struggling to find quality time (and quantity) with my kids, and I am increasingly trying to eek out a few minutes each day for myself. So anything that adds an additional demand on my time, better be worth it. So...
19 August 2010 /retail /wholesale Innovation in Financial Services
As we have seen in the media this week, EU proposals for a tax on financial transactions have created a storm of debate in the last 24 hours – mainly focusing on political issues. While the full details of the proposed tax are still unclear, it is obvious that a tax on financial transactions – or payments between banks – would be detrimental for ...
10 August 2010 /payments /wholesale
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