174 Results from 2010, /retail
Retired Member
In a sense, customers never had it so good. Companies are fighting hard over the same consumers, adding to their considerable power. The going’s got tougher for banks which were already striving to defend their turf against both established rivals offering similar services and new upstarts with innovative ideas. In parallel, they are trying to re
06 September 2010 /retail Innovation in Financial Services
The problem that Barclays had last weekend shows why it is that cash and cheques should stay for the foreseeable future. At least the handing over of pieces of paper and coinage isn't hit by a systems failure like the one they experienced. Of course, most people don't carry much in the way of cash around with them these days, and they wouldn't hav...
24 August 2010 /retail Online Banking
Brett King CEO & Founder at Moven
I don't know about you, but my time is one of my most valuable assets these days. I work long hours, I travel a lot, when I'm home I am struggling to find quality time (and quantity) with my kids, and I am increasingly trying to eek out a few minutes each day for myself. So anything that adds an additional demand on my time, better be worth it. So...
19 August 2010 /retail /wholesale Innovation in Financial Services
The tightening of banking regulation is one of the biggest side effects of the last financial crisis. While central banks and other regulators are seeing to it that their subjects stick to the letter of the law, a breed of informed consumers is enforcing it in spirit, demanding integrity, transparency and accountability from financial service prov...
18 August 2010 /retail Innovation in Financial Services
Elizabeth Lumley Global FinTech Commentator at Girl, Disrupted
The Finextra Twitterview - Atlanta FinTech Universe When: Augist 18th, 2010, 10:00 EDT (15:00 BST) Where: Follow @Finextra and @kpetralia, @simEngine, @johnbhayes, @SBatTTV, @atlantapayments, @steve_atl, @MelanieBrandt, @DCoxATL and @tjsweeney. Hashtag: #finxlive As some of you know, I'm on Twitter (@LizLum). One day, @tjsweeney (Tim Sweeney, ...
16 August 2010 /payments /retail Social Banks
Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene
I have been breaking my head on what kind of new bank I would invest in (supposing I have the money for it of course). I have read about several business plans already, however if I invest in a bank it must become a reasonable competitor towards other banks. It must be a business model that thinks ahead, looks for customers now and learned its les...
15 August 2010 /retail Innovation in Financial Services
According to McKinsey: many cost-reduction programs are "illusory, short lived, and at times damaging to long-term value creation". Their research concludes that only 10% of cost reduction programs show sustained results three years later. Yes, you read that right: 90% of cost reduction programs fail. Read this blog to find the full Mc...
14 August 2010 /regulation /retail Banking Architecture
Apologies to Shakespeare for the modified Romeo and Juliet reference, but the question is valid - what is in the 'name' of a customer these days? I’m on Twitter, I’m on Facebook, I have various other profiles online on sites like LinkedIn, etc but none of this information appears relevant to most of the service organizations I interacted with dail...
13 August 2010 /retail Innovation in Financial Services
I've been on holiday for the past few weeks. But even as I sat on the beach, building sand castles with my five-year old, I still lent a thought to the world of financial services. An old friend in New York sent me a message over Facebook asking if I knew anything about SmartyPig or banksimple, asking along the lines 'are these real banks?' She hol...
10 August 2010 /retail Social Banks
Amid a media hubbub of journalists, PRs, super friendly assistants and everyone’s favourite guest, a dog called Duffy, the first retail bank in over a 100 years to launch on the UK high street has opened its doors for business. Aiming to revolutionise the market, Metro Bank is trying out a few new tactics. Opening 7 days a week and until 8pm on we...
09 August 2010 /retail
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