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179 Results from 2017, /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Ten Years of iPhone Success: What Could Banks Learn From Nokia’s Fall?

This year, Apple celebrates ten years since the iPhone launch. We can all agree that it changed the world in which we live. But, ten years ago, just a few months after the presentation of the iPhone, Forbes appeared with the title on the cover: "Nokia. One billion customers - can anyone catch the cell phone king?" Nobody was expecting wh...

/retail /markets Innovation in Financial Services

Shubham Kumar

Shubham Kumar Lead Consultant at Edgeverve Systems Limited

Unlocking the true potential of Collaterals

Loans secured with collaterals have been in the existence for at least a few hundred years, if not more. There have been mention of land pledged for loans during the Roman Empire or Ancient Greece. As have the financial markets evolved so have been the usage of collaterals. There are many collaterals (such as land, machinery, etc.) which by their ...

/retail

Eugene Danilkis

Eugene Danilkis Co-Founder at Mambu

Launching Speedboats from Cruise Ships: How Incumbents Can Take on FinTech Challengers

Digital technology has changed financial services and is being driven by new entrants that possess characteristics that are increasingly important to consumers and shareholders: the ability to be lean and agile, provide a best-in-class user experience, as well as grow and scale rapidly. Established institutions are starting to realise that legac...

/retail Digital Banking Trends

Matthew Phillips

Matthew Phillips Head of Banking, UK and Ireland at Diebold Nixdorf

What’s the secret to 'rebooting' the bank branch?

Despite some recent reports about the death of bank branches, it’s clear that physical branches are still valued by consumers up and down the country. However, as customers demand more from their in-branch experience, financial institutions are having to respond by reinventing new customer journeys more closely aligned with digital experiences and...

/retail

Vaibhav Grover

Vaibhav Grover Senior Director at Sutherland

Bot-Advisor as your Banker - Are you ready?

Banks across the globe are investing big dollars into Intelligent Bots. HSBC has recently announced a low-cost online investment service that uses algorithms to match customers to an investment portfolio. American financial services provider Raymond James ­Financial said it would offer bot-advisers to clients by the year end. NatWest recently laun...

/ai /retail Disruption in Retail Banking

Kunal Patel

Kunal Patel Product Manager at 1E

Digitised Banking is Now... Digital Banking is the Future

The intention of this short article is not to talk about digital banking being the future, we all know it is and will be. I do feel there needs to be a clear distinction between what we're seeing now, what we'll see in the future and terminology. There has been a lot written about digital transformation and quite rightly so, if one industry is in d...

/retail Digital Banking Trends

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Overdraft Protection - Another Hot Opportunity For BPOs?

Consumer advocates ranted about overdraft protection fees in 2008, saying the service was forced down upon consumers. While the uninitiated can Google "overdraft protection" for a prosaic definition of the term, Stanley Bing offers the following tongue-in-cheek description for one of the most lucrative services offered by US banks: “No m...

/regulation /retail

Retired Member

Retired Member 

Why Banks Should Reinvent Banking in the Era of Platform Economy - Part 1

“Why it's simply impassible! Alice: Why, don't you mean impossible? Door: No, I do mean impassible. (chuckles) Nothing's impossible!” ― Lewis Carroll, Alice's Adventures in Wonderland & Through the Looking-Glass Six of the ten most valuable companies in the world are platform companies. None of the six is a bank. Admittedly, banks are late to t...

/retail Futuristic Banking

Paul Dignan

Paul Dignan Global Technical Account Manager at F5 Networks

Are we safe to bank on biometrics?

For financial institutions, the primary goal of digitisation is making banking simpler and more intuitive for customers. Biometric identification has huge potential, offering convenience, simplifying password management and providing a frictionless authentication process. However, combining the desire for ease of use with the need to improve secur...

/security /retail Information Security

Retired Member

Retired Member 

Hologram of Brand Ambassador Celebrity can be deployed in Customer Service in Banks

In near future when u visit a Bank Branch or Shopping Mall or Airport / Bus Service. We may be welcomed by a Virtual Front Office Service Assistant through Hologram Technology. Hologrom technology is not a Threat to Human Receptionist. But it could be a game changer in providing Best in Class - Virtual Real Time Human experience to customers. More ...

/retail

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