Join the Community

21,893
Expert opinions
43,902
Total members
425
New members (last 30 days)
178
New opinions (last 30 days)
28,649
Total comments

Latest expert opinions

clear
clear

3598 Results from /retail

Paul Penrose

Paul Penrose Head of Research at Finextra

The seven billion dollar man

Kohlberg Kravis Roberts has tapped Michael Capellas to take over as CEO of First Data when its $7 billion buy out goes through later this year. Capellas made his name as a corporate turnaround artist, first at Compaq and then at MCI. On both occassions he served a short stint in the top seat, savaged costs and sold on the companies for a hefty fee...

/payments /retail Finextra50 fintech index

Matt White

Matt White North America editor at Finextra

A novel approach to CRM

I heard something pretty shocking today from the head of CRM at Turkish bank Garanti. Apparently if you go into one of their branches you have to swipe your bank card before receiving a ticket and waiting to be called. Fair enough you may say – if it’s good enough for supermarket cheese counters why not banks? But not all tickets are equal - there ...

/retail

Paul Penrose

Paul Penrose Head of Research at Finextra

Payments online? Just print out and fax back the form

As the main UK payments body, Apacs forecasts payment trends, conducts market research and collates industry statistics. Publications such as ‘The way we pay: UK plastic cards 2007’, come with a £250 price tag and bring together information on how many cards we have and what we spend our money on, both in the high street and online. If you want...

/payments /retail EBAday

Paul Penrose

Paul Penrose Head of Research at Finextra

Fidelity terminates employee; buries bad news

Fidelity National Information Services has disclosed an embarrassing instance of data theft by an employee of its Certegy payments processing subsidiary. The misappropriated information included names, addresses, and telephone numbers as well as, in many cases, dates of birth and bank account or credit card information. Approximately 2.3 million re...

/security /retail

Retired Member

Retired Member 

Smile and the poo-powered pyramid

Interesting to see banks jumping on the green bandwagon. Some have been displaying their green credentials for some years, such as Smile. Have a Google for Smile poo pyramid and you should find this page about Smile's HQ being powered entirely by digested sewage. Confusingly the power plant is in Bournemouth and their building is in Stockport...

/retail Going green

Paul Penrose

Paul Penrose Head of Research at Finextra

The new clean green brigade

HSBC, the 2006 winner of the FT's sustainable banking awards, has committed a further US$90 million over five years to reduce the bank’s impact on the environment through a series of initiatives, including the introduction of renewable energy technology, water and waste reduction programmes and employee engagement. The impact of HSBC’s environment...

/retail Going green

Paul Penrose

Paul Penrose Head of Research at Finextra

The 'No Glue' future

Kevin Anderson reports for the Guardian IT on an exercise organised by the Economic and Social Research Council to consider what sort of world the interplay and advances in nanotechnology, genomics, information technology and cognitive science might create. The policy wonks considered four possible visions of the future – two positive and two ne...

/retail /wholesale Futuristic Banking

Yuvaraj Anandan

Yuvaraj Anandan Program Management at Private Bank

Is manufacturing the future of banking?

Recently I landed on this blog..Is manufacturing the future of banking? The Banking world is undergoing and major shift in the way banks have to function and compete in an evironment where the regulators keep coming up with new demands on making the system more transparent not just for the supervisors but also for the customers of the banks. This...

/retail Futuristic Banking

Paul Penrose

Paul Penrose Head of Research at Finextra

ATM creator forecasts the demise of hard cash

John Shepherd-Baron, the former De La Rue executive credited with inventing the first ever cash machine back in 1967, now believes that the ubiquitous ATM will be made redundant within the next three to five years by the demise of paper cash. Inspiration for the idea of a cash dispensing hole in the wall first struck Shepherd-Baron while he was in...

/payments /retail Trends in Financial Services

Paul Penrose

Paul Penrose Head of Research at Finextra

To catch a thief; a personal story of identity theft

Ever wonder what it’s like to have your identity stolen? Fighting back now, an identity theft Web log set up by Karen Lodrick relates an everyday personal story of identity theft, the lackadaisical attitude of her bank – Wells Fargo – and the grim financial consequences. Six months later and Karen is still dealing with the fall-out from the aff...

/security /retail

Now Hiring