3775 Results from /retail
Paul Penrose Head of Research at Finextra
A New Zealand woman has come up with a novel low-cost solution to shoulder-surfing at ATMs. Beach Haven-based Sharon Stamper is the brains behind the yellow lines that are now a standard fixture in all Taranaki Savings Bank ATMs. The former "fulltime mother" told the Stuff Web site that the security line creates a "comfort or securi...
12 November 2008 /security /retail
Gary Wright Analyst at BISS Research
The election of President Obama is a wonderful and historical event for the USA but also the world. The American dream is more real today than ever before. A Black President in the White House is a healing beacon of light across America that will start to bring social and cultural changes and a uniting force forever consigning racial divides to th...
12 November 2008 /retail MiFID
Retired Member
The other day I received a statement from a financial services company with whom I have a small amount of business. Nothing unusual in that, other than the accompanying leaflet that set out a new process they were adopting to deal with address changes. Back in the good old days, an address change could be accommodated by a trip to a bank branch, o...
12 November 2008 /retail Online Banking
I welcome confirmation of our own conclusions that customers want to use their mobile similarly to ATM usage patterns - primarily for balances. The transaction part they'll have to do without for the moment (with Monitise, until they sort out those stick on NFC thingys?) Fees? I expect there will be some downward pressure on fees from customers wh...
12 November 2008 /retail Innovation in Financial Services
A curious story here from the wackier, more inept and heavy-handed end of the ATM crime universe. Three men in Berlin have been arrested on suspicion of blowing up several cash machines during the year. The suspects ignited a mixture of gases and caused huge amounts of damage in their attempt to get cash out of the machines. More from The Local
11 November 2008 /retail
Elton Cane Digital product delivery at News Corp Australia
That's what bearish Oppenheimer analyst Meredith Whitney told Reuters at the the Reuters Global Finance Summit yesterday. In her view, the bank is unlikey to be profitable for several years. Its strategy was that its many financial services businesses could boost their revenue by selling products to one another's clients. "But that does not ...
11 November 2008 /retail /wholesale
This blog recently expressed the view that, in these days of financial turmoil, banks should reposition their branch networks as a means to reinject the personal service ethos to high street banking and see off the threat from online start-ups and outsiders like supermarkets. (The bank manager versus the Web 2.0 widget) It seems I'm not alone. Se...
10 November 2008 /retail Finance 2.0
Nick Ogden Chairman at Ogden Research
Contactless payments really seem to have exploded recently. In the past month alone, we have heard announcements from both MasterCard and Visa about trials they are conducting in cities such as Liverpool, New York and LA; but it was the announcement of a trial that Visa is conducting in Guatemala that caught my attention. In particular, some obse
10 November 2008 /payments /retail Innovation in Financial Services
The Truthpod is an anonymous online polling booth in Australia that has been set up to find out what people really think about their bank. Respondents are invited to "just tell it like it is". So far 2535 have taken the poll and the majority are most upset about bank fees. The pod closes with a teaser message "Thanks for telling it ...
It's interesting to note that people queue up outside faulty ATMs that dispense twice the amount of cash. Technology has its limitations and it's bound to go wrong at times, just like its creator. Homosapiens want anything that’s doled out free - whether it is of any real use to them- No wonder that there was a long line, when ATMs start dispensin...
10 November 2008 /payments /retail Online Banking
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