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3853 Results from /retail

Retired Member

Retired Member 

A Debit Card Development that Could Cost Us A Packet

I saw an interesting article in the Daily Telegraph the other day, which suggested that the Authorities are considering adding connected lender liability to debit card purchases. If this gains traction, I think it is a bad development for banks, that they should resist with all the force available to them. http://www.telegraph.co.uk/finance/perso...

/retail Transaction Banking

Retired Member

Retired Member 

Differentiating Core and Utilitarian Functions

Front Offices, Product Management, Trade Initiation, Business Intelligence, Risk and Quality Management are some of the functions that financial institutions have rarely outsourced. They are core to the success of the companies and in many cases define the companies when it comes to customers and stockholders. Investments to enrich them, innovati...

/retail

Retired Member

Retired Member 

Will your customer appreciate that innovation?

A brand new year is upon us! What can we look forward to in the banking domain? My sense is that banks will reaffirm their commitment to innovation in a bid to generate greater value and differentiation. We are likely to see a continuation of the technology theme in improving banking distribution, processes, efficiency and risk management. Whil...

/retail

Alex Noble

Alex Noble Account Director at McAfee

Biometrics, cost and password resets

An interesting story about Bank Leumi on Finextra just before Christmas. It seems that Bank Leumi will be using voice biometrics for password re-sets for online banking. There are a couple of interesting things about this. The first is that password re-sets are an absolute pain for helpdesks and similar types of contact centre. Depending on whet...

/security /retail

Retired Member

Retired Member 

Is regulation driving innovation in the Middle East?

‘Regulation’… this one word seems to have carried a dark cloud over the banking industry for the last year. However, not all regulation in recent months has been focused on liquidity or reigning in banks’ independence. In the UAE, for example, the introduction of the ‘Wages Protection System’ has enabled banks to seek out opportunities to become m...

/payments /retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

If you do not know where you are going - any road will do..

If you do not know where you are going - any road will do..This springs to mind when witnessing the plethora of alternatives created by today's technology and fragmented doings of both natives and immigrants on the Internet and in general. Innovators are well aware of the growing NEED to innovate both for enterprise survival and for national compet...

/retail Innovation in Financial Services

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Happy end for SME-tale in sight - if banks do their part..

We often hear the tragic tale about the SME-sector. Nobody is really interested in them and is competing for their business. Not the banks, not insurance companies, not the accounting profession, not telecom and so forth. The answer is simple - as they are so small they have small volumes = low transaction, financing, insurable and wealth volumes =...

/payments /retail Innovation in Financial Services

Retired Member

Retired Member 

Happy Birth Day - Online Banking

Our “Online Banking community group” has accomplished 2 years of blogging on 18th Decemeber 2009. Wishing happy anniversary - for every group member. By this time, many blogs have been written on various subjects such as online banking, Mobile banking, Retail Banking, Channels, new generation technologies, payments, Financial scams, security, risk...

/retail Online Banking

Navin Rammohan

Navin Rammohan Principal Manager - Marketing at Infosys Technologies Ltd.

Possibly branding can save banking!

My favorite definition of branding, one that I read a long time ago goes like this - brands are about people and ideas and great brands are built when people and ideas come together. Sadly, most bank branding that you and me have seen over the years have been either only about the bank itself (read heritage, organization values, mission etc.) or o...

/retail

Lachlan Gunn

Lachlan Gunn Executive Director at European Association for Secure Transactions

More paper Fivers in ATMs or a Polymer note instead?

How convenient for the BoE to blame the current problem with old and tired 5 pound notes on the recession, and then push for the high street banks to take action. Weren't they doing exactly the same thing in early 2007 before the worst of the economic downturn began in 2008? Then the BoE Governor, Mervyn King, blamed High Street banks for the sh...

/security /retail

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