3771 Results from /retail
Retired Member
It’s simple. Winning a race means “getting there first”. The same rule applies to banking, with a small corollary, which is that the most agile (and not necessarily the fastest) usually wins. Is there a difference? You bet! Agility is not pure speed; nimbleness and flexibility play a large part in it. Agility is more “how far” than “how fast”. An ...
29 June 2010 /retail Innovation in Financial Services
In my recent blog posts, ‘Lessons learned from the economic downturn’ and ‘What does it mean to be a ’Well Managed’ bank?’, you may recall that we have been following the exploits of my 14-year old son as he attempts to find the right bank to open his first bank account. How hard can it really be? If you read my most recent post, you can see that...
29 June 2010 /regulation /retail Financial Supply Chain
Brett King CEO & Founder at Moven
I’ve spent the better part of the last three months meeting and talking to some of the best and brightest bankers in Australia, Asia, UK and the USA and what I’ve learned is fairly predictable, and just a little disappointing. Direct banking (mostly Internet and Mobile) is going off everywhere I go, but most banks are still saddled with an unhealt...
28 June 2010 /retail Innovation in Financial Services
I met Friday with Mike Hirst, CEO of Bendigo and Adelaide Bank, one of the top banks in Australia today. As we discussed the need for community banks to get better at servicing SME business needs moving forward, we had a really interesting brainstorming session on where to go next. Mike is an easy going guy and I think he's created a really posi
24 June 2010 /retail
John Cant Managing Director at MPI Europe Ltd
I have a bit of a soft spot for technology. So I was interested to find out more recently about some of the smart technology that is behind the eye catching video advertising screens that are popping up around train stations and our department stores. Under the catchy umbrella term of digital signage, these screens are becoming increasingly sophi
21 June 2010 /retail Innovation in Financial Services
As the new UK coalition government struggles to get the economy under control, and others across Europe continue to brace themselves for the uncertain times ahead, the question of how to prevent a similar financial crisis occurring again in the future is at the top of the agenda for all stakeholders - both from the political groups and financial s...
21 June 2010 /regulation /retail
In a blog I posted last week, ‘Lessons learned from the economic downturn’, you may recall my 14-year old son was asking if he could open his own bank account and with which bank he should deposit his hard earned pocket money. I want to provide you with a follow on posting to let you know how things are progressing or how they are not as the case m...
18 June 2010 /regulation /retail Financial Supply Chain
What a joke. Does the BRC really believe that any transfer of profits from the banks to the retail community will be passed on to customers, as they claim in their latest attack on the banks’ charges for processing card payments? Since when have they become so philanthropic? No, I imagine none of us 'consumers' would ever see that money at al
18 June 2010 /retail Transaction Banking
With the massive activity in the mobile Ad space arena at the moment, I’m amazed that there is so little focus on this by Bank marketing teams. It shows a level of ignorance that is staggering. There is some light at the end of the tunnel. This week Citi announced a new App-based mobile marketing platform, mainly built around the loyalty program
16 June 2010 /retail Finance 2.0
The number of Internet banking users grew rapidly in the past years. There are users, who are not really tech-savvy or accountant type, but more common people, who have very limited time to get used to the Internet banking in general. Moreover, usually the banks' online applications are 100% reflecting the banking language, which is rather hard to...
15 June 2010 /retail Innovation in Financial Services
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