3665 Results from /retail
Retired Member
In a blog I posted last week, ‘Lessons learned from the economic downturn’, you may recall my 14-year old son was asking if he could open his own bank account and with which bank he should deposit his hard earned pocket money. I want to provide you with a follow on posting to let you know how things are progressing or how they are not as the case m...
18 June 2010 /regulation /retail Financial Supply Chain
What a joke. Does the BRC really believe that any transfer of profits from the banks to the retail community will be passed on to customers, as they claim in their latest attack on the banks’ charges for processing card payments? Since when have they become so philanthropic? No, I imagine none of us 'consumers' would ever see that money at al
18 June 2010 /retail Transaction Banking
Brett King CEO & Founder at Moven
With the massive activity in the mobile Ad space arena at the moment, I’m amazed that there is so little focus on this by Bank marketing teams. It shows a level of ignorance that is staggering. There is some light at the end of the tunnel. This week Citi announced a new App-based mobile marketing platform, mainly built around the loyalty program
16 June 2010 /retail Finance 2.0
The number of Internet banking users grew rapidly in the past years. There are users, who are not really tech-savvy or accountant type, but more common people, who have very limited time to get used to the Internet banking in general. Moreover, usually the banks' online applications are 100% reflecting the banking language, which is rather hard to...
15 June 2010 /retail Innovation in Financial Services
The greatest competitive differentiation a mobile operator can give me today is an always on data plan across devices. Right now I have an iPhone, a Blackberry, an iPad and a Mac and I effectively have to manage different data plans for each device. This sucks. I also maintain a broadband connection at home, although I would abandon that gladly if...
Although the worst may be over, banks are still fighting a meltdown in customer loyalty brought about by a lack of consumer confidence and excess of competitive offerings. Since it costs a lot more to acquire customers than hold on to them, retention is nothing short of a magic mantra for gaining competitive advantage. Regrettably, that famed loy...
14 June 2010 /retail
Reformists and regulators in the US, in the EU and in other jurisdictions are grappling with the problem of massive banks and how their financial health is tied up with the very vitality of the economy. This happens because as the banks are so large and represent a major indicator of the health of the stock market, and thus the macro-economy, it i...
11 June 2010 /retail /wholesale Innovation in Financial Services
Over breakfast this morning my 14-year old son asked if he could have his own bank account and it really got me thinking as he also asked if his money would be safe! With the amount he has to deposit he is more than covered by the UK Bank Deposit Protection Scheme. Both my wife and I use different banks for different reasons so I offered him some ...
11 June 2010 /regulation /retail Financial Supply Chain
Alex Noble Account Director at McAfee
The BBC News website had a great article last week on the slow but steady decline of Instant Messaging. It was not so long ago that Instant Messaging (IM) was seen as the tool that would replace e-mail. Some technology players still think this might happen (think of Google Wave, for example) but the majority now view IM as a technology that has...
07 June 2010 /retail
Community banks and credit unions have been around since the mid 1800s. Unlike most commercial banks which exist as publicly listed companies, credit unions and community banks are normally not-for-profit structures built to serve the community or groups where they are established. Generally these community banks or credit unions serve a specific ...
07 June 2010 /retail Finance 2.0
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