3665 Results from /retail
John Cant Managing Director at MPI Europe Ltd
Twitter has been referred to as the Marmite of social media. You either love it or you hate it. I must admit that despite being a regular tweeter, I have been having mixed feelings about this channel over the months. Some days I think it is great, when I find out something, or connect to someone that I could not have done through traditional mea
10 November 2010 /retail Innovation in Financial Services
Brett King CEO & Founder at Moven
Thankfully, I think we are almost at the point of having serious conversations about how social media can be utilized in most organizations, rather than still asking the question "Is Social Media just a fad?". However, there are some massive misconceptions on what social media will do for the organization. As a result, often we aren't ev...
08 November 2010 /retail Innovation in Financial Services
Getting to the bank of tomorrow seems daunting. For banks that are entrenched in physical elements such as branch distribution networks, long-held conventions around paper-led compliance procedures, embedded silos and P&L (that are more likely to collapse completely than change) – how can a change to a better bank be navigated? How are you goi...
03 November 2010 /retail /wholesale
Bob Ford Vice President at Barcays Bank plc
Ok... I admit, I'm a little late to the party, but.... I have found Twitter. Those who know me may have started to suffer seeing my tweets over the past couple of weeks. On other other hand, as someone who couldn't make it to SIBOS last week, Twitter, I thought, came into its own. Having the chance to see the various comments from delegates kept m...
01 November 2010 /retail
Retired Member
There is the saying that ‘nobody likes change’ and in most cases you can attribute that to the fear of the unknown. Or, it is possible that people may just think that the old ways are better. I was shocked to learn from one of my colleagues that Deutsche Bank is not giving away toy cars at Sibos this year. Children of Sibos attendees across the g...
28 October 2010 /sibos /retail Innovation in Financial Services
The concept that banking is necessary, but banks are not has often been debated. The question of whether technology advances and new business model results in disintermediation is often dismissed as hype. While the Internet is undoubtedly the most significant technological advanced of the modern age, most retail bankers would argue that this onl
27 October 2010 /sibos /retail
If I was to identify one dominant response from bankers at SIBOS this week it is confusion. Not confusion over the event, where to find sessions, or what they are doing here, but confusion over where the banking sector goes next. The fact is, after time immemorial where banking has essentially remained the same, bankers are suddenly thrust into a w...
26 October 2010 /payments /retail Innovation in Financial Services
This week we have witnessed the financial services industry head in droves to Amsterdam for the annual Sibos event. This year, I expect that there will be three key themes shaping the event: Regulation, Rebuilding Trust and Recovery. The aftermath of the financial crisis brought in a cost savings and optimisation era and payments systems have also ...
26 October 2010 /sibos /retail Innovation in Financial Services
Customer service is key but resources are a challenge. Mobile banking is one of a handful of new banking services that seemed to come along just as banks withdrew investment in new services and reigned in innovation budgets. However, as we emerge from the crisis there are lots of forces that are currently in alignment, pushing more of the tier one...
26 October 2010 /retail
As the the first day of Sibos draws to a close and it’s time for delegates and exhibitors to pack their bags and head off for the sights and sounds of Amsterdam. But, before my hard working colleagues on the SunGard booth go off and we don’t see them again until 08:00am Tuesday morning, we have time to reflect on the day’s discussions. With more th...
25 October 2010 /sibos /retail Innovation in Financial Services
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