3859 Results from /retail
Retired Member
The Australian Payments Clearing Association (Apca) recently confirmed it will not be closing the country's cheque clearing system, following a year-long consultation with payment stakeholders. The review was commissioned on the basis of evidence showing a widespread decline in cheque use which came down by 60 per cent over the past decade and a th...
18 June 2012 /payments /retail
What is that a bank will be looking for in a core banking transformation programme? Is it only improvement in productivity, efficiency, compliance or something more? This is the question that requires a solid unwavering answer at the very beginning of the project; the business, IT and the management groups must have a clear consistent view. Thi...
17 June 2012 /retail Innovation in Financial Services
This is a Marks & Spencer bank. Over the next two years, the retailer is opening 50 new in-store branches throughout the country, the first of which will launch in July at M&S's flagship Marble Arch store. This is big news. New banks don’t open every day. M&S Bank is actually a collaboration with HSBC – in many ways similar to the colla...
11 June 2012 /payments /retail
*SOUND THE NAVEL GAZING ALARM* While writing my last post on PFMs I was struck by how certain ideas and themes recur in my writing and thinking. I am starting to get the feeling I am burdened by these ideas. My brilliance is being hampered by these synapse occupying visions of majesty so much so that my humility has been diminished. Self mockery a...
07 June 2012 /retail
Matt White North America editor at Finextra
The name Wonga rarely appears in the media (Finextra included) these days without the accompanying adjective 'controversial'. Contrast the perception of the company with that of another innovative, technology-reliant online alternative to traditional lenders; Zopa. Far from 'controversial', the latter is often held up as a model for the future of ...
06 June 2012 /retail Innovation in Financial Services
Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions
Irony is when My bank wants me to visit its branch to update my email. I wonder why I can't convey my new email address to my bank via Internet Banking or in a letter signed by me in 'wet ink'. Left with no choice, I visit the branch but find that it has moved. Despite 'friending' it on Facebook, I keep getting irrelevant offers from my bank on ...
04 June 2012 /retail
Brett King CEO & Founder at Moven
Clearly, to be a deposit taking bank and offer products like Mortgages, loans, savings accounts and so forth, it would be easier to have a bank charter. However, today the lines between banks and non-banks offering financial services is blurring faster than speculative investors dumping shares for Facebook. There are many types of ‘banks’ or organ...
04 June 2012 /retail Innovation in Financial Services
On Tuesday I chaired the Future of Mobile Banking conference held in London. It was a great event, with a wide variety of highly qualified speakers and some very smart debate on topics including mobile banking, usability, innovation, and m-payments. What made the conference so compelling was that it came at a particularly interesting time. Mobile ...
31 May 2012 /retail Finance 2.0
Hans Tesselaar Executive Director at BIAN
In Europe, the open standards movement is gaining momentum. It is increasingly accepted that standards collaboration increases organisational interoperability, ensuring that different systems can communicate effectively, while dramatically reducing IT spend on costly integration. In the Asian-Pacific region, however, we have yet to see this move...
30 May 2012 /retail
I've been recently debating with bankers and credit union executives on the core banking proposition they offer to new prospects. One of the realizations that led me to this was some recent research released by Aite Group around the 'debanked' generation (Feb, 2012). In March 2011, I released a YouTube Video discussing the same segment of customer...
29 May 2012 /payments /retail Finance 2.0
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