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3676 Results from /retail

Martin Bailey

Martin Bailey Technology Product Director at Temenos

The price we pay...

Some things are very easy to put a value on such as a loaf of bread or a pint of milk. Services are harder to value and prices can vary wildly especially in different geographies. How much should we pay for financial services? I am lucky enough to live in the UK where free retail banking is de rigueur. For the most part, unless you want to dip into...

/retail Transaction Banking

Retired Member

Retired Member 

When the supermarket met the bank - a match made in heaven?

Asda is the latest supermarket to follow the trend and raise its profile in the personal finance sector. The UK supermarket giant recently announced its new brand, Asda Money, which offers its millions of customers an unlimited cashback credit card. This move follows a spate of supermarket and financial service provider collaborations, such as Mar...

/payments /retail

Hans Tesselaar

Hans Tesselaar Executive Director at BIAN

Keeping up with banking regulators - there's an app for that

The past couple of years have proven to be a testing time for retail banks. Not only is customer trust and loyalty at an all time low, but the ecosystem itself is changing. Traditional banking practices are being questioned, with the regulators leading the charge. New regulatory demands, while necessary for the rebuild of the banking industry, p...

/retail

Retired Member

Retired Member 

Co-op to buy Lloyds bank Branches

So finally the dam has broken and we have a new substantial national contender in High Street banking with the Co-operative winning the prize of 600-plus Lloyds TSB branches. Or do we? To paraphrase, this is only the start of the beginning for the “new” bank and not yet the beginning of the end. Reports suggest that the Co-operative Bank has had ...

/retail

Retired Member

Retired Member 

Keeping track of the Asian private banking evolution

Competition for high net worth (HNW) clients is pushing banks to innovate around new product offerings. A huge influx of wealth & private banking businesses has sprung up in the region, focusing on the wealth that is being generated domestically. This is typically new money, first generation wealth and therein lays the challenge for establishe...

/retail Innovation in Financial Services

Hans Tesselaar

Hans Tesselaar Executive Director at BIAN

Shaking off the shackles of outdated legacy systems

According to research released a few months ago by Infosys and Ovum, around three quarters of European banks are using outdated core systems. Given the great costs associated with core system renewal, this will come as no surprise to banking IT professionals. We should, however, be concerned at the survey's findings that suggest these systems are ...

/retail

Retired Member

Retired Member 

Should Amazon be slapped on the wrist?

A French friend of mine recently boasted about his "ultra-secure" credit card issued by his local bank - that card required SMS-based authorization of every transaction. There is nothing secure about SMS-based systems (SMS forwarding attacks were first reported six years ago), but that's not the point. I got my iPad out and in less than ...

/retail Innovation in Financial Services

Retired Member

Retired Member 

Part II: Major Hurdles Core Banking Systems need to Overcome

Core banking systems were built for a slower technological pace, where code changes were rare and stability and security were paramount. Now, legacy core banking systems are an impediment to innovation. In today's faster moving world, banks have to meet the changing risk appetites and product bundling profiles of a wired generation that has grown ...

/retail /wholesale Innovation in Financial Services

Retired Member

Retired Member 

A Balanced View

Viewing a balance is by far the number one transaction conducted in Mobile banking. Eighty per cent of the time it is the only activity done by a customer after they login. That’s right. Eight out of ten times a customer logs in; they view their balance and log right back out. The other 20 per cent of activity is made up of viewing transaction...

/retail Innovation in Financial Services

Nikhil Mittal

Nikhil Mittal Financial Crimes Consultant at Wells Fargo

Indian Private Retail Banks: Su CASA es Me CASA

In one of my recent interaction with cluster and branch heads of India's top three private national banks, a startling fact emerged that the majority emphasis is purely on selling the maximum possible retail portfolio to the customer with the underlying mandate of growing as much CASA as possible. The instructions are to beg-borrow-steal as much C...

/retail

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