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174 Results from 2010, /retail

Ketharaman Swaminathan

Ketharaman Swaminathan Founder and CEO at GTM360 Marketing Solutions

Credit Cards Come A Full Circle

Legend has it that the credit card was invented in the 'fifties when one Mr. Frank McNamara had forgotten his wallet at home and had no cash to pay for a party he'd thrown for his important customers at a restaurant. Being a senator, he had enough clout to survive the incident but decided to do something so that neither he nor anyone else should

/retail

Alex Noble

Alex Noble Account Director at McAfee

Voice biometric security after the UK DWP ends trials

An interesting story last month on Silicon.com, that the UK Department of Work & Pensions has abandoned its trials of voice biometrics as an anti-fraud tool.This is not a snap decision, as Silicon.com reports that the DWP has spent at least £2.4m on trials since May 2007. This is one of the largest payment organisation’s in the UK, so its dec...

/security /retail

Retired Member

Retired Member 

Social media as a channel?

During one of my client meetings, we were discussing social media with someone responsible for channels technology. Now this bank works in an diverse set of countries and a varying degree of client profile. Now coming to the question of social media - What do the banks think of Social Media? Are you happy that you got a fan page of couple of thous...

/retail

Tim Tyler

Tim Tyler Product Manager at Misys

Walled gardens or windmills?

Is there a chance that Apple will push the use of iTunes as a payment mechanism beyond its own virtual store (imagine shopping on Amazon and paying using your iTunes account)? Will Google look to launch Google Checkout in the physical world, in the same way as PayPal have announced (by way of VeriFone)? Is there any substance behind the threat t

/payments /retail Innovation in Financial Services

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Retired Member 

Financial Recovery or Storm Clouds on the Horizon

Since the financial world reeled in shock at that collapse of Lehman Brothers and the subsequent fallout in the World’s financial markets the banking community has been in a mode of self preservation. Rather than lending, which generates one of the age-old assets of the banking world, banks have sought ways to preserve and protect their capital. ...

/retail /wholesale Innovation in Financial Services

Retired Member

Retired Member 

How adopting industry best practices affects your customers

With information being available at will, the world is one’s oyster. For banks, the democratisation of information represents an opportunity to stay abreast of the world’s latest developments and absorb its best practices more easily. This is also positive from the customers’ point of view. Over the years, cross-industry learning has improved many...

/retail Innovation in Financial Services

David Divitt

David Divitt Senior Fraud Product Manager at VocaLink

Not just another Manic Monday

According to Kelkoo - the online retail comparison website - and Visa Europe, Monday 29 November is the busiest online shopping day of the year. Visa Europe expects 3.8m purchases worth £265m to be made using Visa cards and Kelkoo says that online shoppers are expected to spend £537m on Christmas gifts today. These numbers demonstrate just how i...

/regulation /retail

Brett King

Brett King CEO & Founder at Moven

What Beatles on iTunes means for Banking...

The Beatles are arguably one of the most successful bands of all time, but their foray into the digital music space has long been frustrated. In their first week on the iTunes store, however, the Beatles amassed a staggering 2 million individual song downloads and over 450,000 in albums sales. Not bad for a band who stopped recording music 30 year...

/retail Innovation in Financial Services

Retired Member

Retired Member 

How do rapid innovations simplify banking customers needs?

With so many banking delivery options, channel innovation should have run out of steam or new ideas. But it’s amazing that its run is still sustaining, fuelled by new technology, consumer evolution and other market forces. What is the secret behind the success of banking technology and innovation? Simply that it passes the acid test of consumer ac...

/payments /retail Innovation in Financial Services

Retired Member

Retired Member 

Aussies ahead, as England dithers...

...mobile banking or The Ashes? Luckily we’re not talking about the Ashes here. According to the latest stats, Australian banks are getting more runs on the board than their UK counterparts by recording triple-digit growth in smartphone transaction volumes amid a boom in customer use of mobile banking apps. National Australia Bank says it has exper...

/retail

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