210 Results from 2016, /retail
Retired Member
For financial services, 2016 has been a year of continued innovation and disruption as new entrants have sought to challenge and in some cases replace traditional service providers. Fintech firms believe banks are constrained by legacy technology and post-crisis regulations and so don’t have the time or resources to meet client needs through digit...
28 December 2016 /retail
Charles Platt President, EMEA at SAP Fioneer
Choppy regulatory waters and unprecedented political volatility will result in a more pragmatic approach from capital markets firms in 2017, even as they innovate into robo capabilities, automation and blockchain. Here are my predictions for capital markets in 2017: Embrace Volatility With elections in France, Germany and the Netherlands, Europe wi...
22 December 2016 /retail
The role of bank CIO has always been a high-pressure one. It is characterised by the need to ‘keep the lights on’, continuously using data and technology to innovate, juggling budgetary restrictions and the potential implications of banking regulation. Despite the CIO’s best efforts, simply updating a legacy system is no longer enough to meet the...
19 December 2016 /retail
To win and retain customers, retailers and providers of consumer credit compete to offer a hassle-free customer experience. This means efficient checkout processes from retailers and fast and efficient risk decision as part of smooth and simple credit and lending processes from consumer finance providers. The big spend The festive spending spree is...
15 December 2016 /payments /retail
As a consumer today, we expect our banks to know us when we walk through the door and advancements in technology should be making this easier. When I started my working life in the early 90’s, the branch staff intimately knew virtually everyone who walked through the door, yet today my bank (and I am sure I am not unique here), seems to know less ...
15 December 2016 /retail
Alex Kreger Founder & CEO at UXDA
Bill Gates said that banking will always be needed, but banks as we know could easily disappear. And FinTech is all about winning changes and everyday finance improvements. In 2015 venture capitalists raised $19.1 billion USD to support FinTech revolution. With the five biggest banks controlling nearly $15 trillion in assets, FinTech’s $19.1 billi...
15 December 2016 /retail /startups Innovation in Financial Services
I have a confession to make - I'm not really a millennial! Despite my liberal use of emojis in my tweets and the word 'awesome', the fact of the matter is I missed out on the crucial millennial cutoff point by a few months. I'm Generation X. The good part about being a generational inbetweener is that I remember a time before smartphones, a time b...
14 December 2016 /retail
Yesterday I had to take four buses to get to work in defiance of the Train unions. This gave me the time to think about how we can resolve the impasse between the train company and the unions that is causing so much pain to hundreds of thousands of people. The conclusion I came to is to use technology to break the monopoly of the unions. How is thi...
2016: a year in which blockchain started to enter mainstream speak in financial services and banks increasingly turned to the cloud. Many retail banks embraced technologies to personalise the online and in-person banking experience. So what are the main technology trends that we expect to drive the retail banking sector in 2017? Here are my top ...
13 December 2016 /retail
Don't know your APR from your EAR? Well maybe it's time for a human-friendly explanation of all the lending acronyms which, I reckoned, would only take a few minutes to write. It has taken 3 days to make sure it's correct, I hope... There are all sorts of mad ways of calculating the cost of debt. It seems that every method depends on hiring a priva...
13 December 2016 /retail /inclusion
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