Alex Kreger Founder & CEO at UXDA
Almost 60% of all working-age Americans have no retirement savings. Four in ten adults couldn’t cover a $400 emergency expense in the U.S.* Adults struggle to manage their finances, but they want to see their kids grow up as successful people with good financial habits. At the same time, 49% of parents don’t know how to discuss finances with kids ...
15 March 2021 /people /retail Banking Strategy, Digital and Transformation
King Leung Global Head of Financial Services and FinTech at InvestHK
An international fintech hub characterised by a diverse, resilient, and dynamic landscape, Hong Kong is a deep market on the rise with a large number of financial institutions and fintech start-ups looking to rapidly scale-up. Throughout the COVID-19 pandemic, the Hong Kong fintech sector bucked the global trend as companies continued to grow, rai...
15 March 2021 /people Fintech
Yaroslav Kuflinski AI/ML Observer at Iflexion
While the pandemic will certainly come to an end at some point, the work trends it gave rise to are here to stay. From SMBs to industry giants like Microsoft, organizations have realized that working remotely from anywhere can be far more productive than working in offices. For example, HBR research reveals that during the lockdown employees spend...
14 March 2021 /people Business Knowledge for IT
Shemina Jiwani Chief Operating Officer at AscendantFX Capital Inc.
Strategies for retaining and nurturing female talent The COVID-19 pandemic undoubtedly had a disproportionate impact on women in the workforce. For instance, a recent study of six countries (China, Italy, Japan, South Korea, the UK, and the US) found that women were 24% more likely to lose their jobs compared to men. Additionally, December 2020 U...
05 March 2021 /people /covid-19 Women in FinTech
Steve Morgan Banking Industry Market Lead at Pegasystems
With most financial services employees now working from home, one challenge that is having a profound effect on productivity is decreased collaboration. Modern communication tools and video calls have been indispensable, but the distributed nature of today’s workforce is resulting in teams struggling to work together to solve business and customer...
04 March 2021 /people /retail Trends in Financial Services
Andrew Beatty Head of Wealth, Retirement & International at FIS
Why a Bank’s Customer Experience (CX) Must Reflect Its Brand and Values Commodities are widely available products that are bought and sold, interchangeably. In the early 19th century, the economist David Ricardo noted, “The exchangeable value of all commodities rises as the difficulties of their production increase” and this remains true today. At ...
25 February 2021 /people /retail Banking Strategy, Digital and Transformation
Andrew Stevens Global banking and financial services specialist at Quadient
Last week, the Information Commissioner’s Office announced it has issued fines totalling nearly half a million pounds to four companies making nuisance calls to numbers registered with the Telephone Preference Service (TPS). It is against the law to make marketing calls to numbers that have been registered with the TPS for more than 28 days, unle...
01 February 2021 /regulation /people Customer Service 2015-2019-2025
Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider
In 2021, the focus of financial services will be inclined to enable digital customer journeys as well as to sustain and grow revenue streams. Actively governing data will make managing it more formalized thus making it more available, less complex to understand, and protect the customers' data rights. Three principles and associated formalized dime...
03 January 2021 /people /predictions Artificial Intelligence and Financial Services
Stephen Stantiall Senior consultant at Capco
This blog was co-authored by Daniella Chrysochou, Senior Consultant & Steve Stantiall, Senior Consultant at Capco Many financial services organizations are transforming the way in which they deliver change by adopting new ways of working and leveraging models such as Modern Delivery, Scaled Agile and Value Streams. But what do these (latest) a...
16 December 2020 /people Banking Strategy, Digital and Transformation
Retired Member
Since the 2008 financial crash, financial services have developed their compliance systems at pace. From tools that analyse trades and behavioural anomalies, to those that track and map changing financial regulation – manual, error-prone systems are fast becoming a thing of the past. CUBE’s Elliot Burgess reflects on the journey of automation so f...
27 November 2020 /regulation /people RegTech
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