5267 Results from /payments
Craig Ramsey Head of Real-Time Payments at ACI Worldwide
Coming from an IT background, I am often overly critical of a bank’s IT department. I get frustrated when they appear to be more worried about technical standards than viable functionality. In truth, of course, both of these need to be balanced. Good functionality cannot exist without good IT - just as good technical capabilities are useless if t...
29 April 2014 /security /payments
Retired Member
It’s old news that the customer journey has changed in the last decade and continues to evolve as new digital channels are introduced or enhanced. Customers now expect to bank on their terms. This drives banks to act more holistically to ensure the customer and their interactions are fluid regardless of channel. This is a logical perspective for c...
29 April 2014 /payments
A key trend driving developments in the European financial infrastructure is the EU’s ambition to level the playing field between banks and non-banks. The first Payment Services Directive (PSD) created a legal framework within which so-called ‘Payment Institutions’ could legally operate and offer payment services. The draft of the second Payment Se...
23 April 2014 /payments /regulation
What can take your bank from good to great? That is the question we have been looking to answer for the last 6 weeks, and so far we have delved into five areas of focus. Our Tour de Transaction Banking is halfway to our finish line and this week I wanted to hop off the bike and recap our route, a midpoint highlight reel if you will. Stage 1: Real ...
15 April 2014 /payments
There’s barely a day goes by without a story on bitcoin somewhere on the news. Much misunderstood and very much hyped, could this digital currency ever play a role in corporate payments and cash management? For those who have heard of bitcoin but don’t really know what it is, here’s some basics: It was introduced in 2009 It’s a digital cryptocurr...
14 April 2014 /payments
The Financial Times and Twitter are already ravenously commenting the not unexpected move from Facebook into financial services. Indeed, not content with being just the platform to share cat photos and status updates, Facebook is apparently decided to provide financial services in the form of remittances and electronic money. The move might appear...
14 April 2014 /payments Innovation in Financial Services
Creating efficient and successful mobile financial apps needs specialised software test automation If you haven’t been involved in creating a mobile app for managing payments or financial information on mobile devices, count yourself lucky. The myriad combinations of handsets and software that need to be tested when releasing this kind of applicat...
The latest BBA (British Bankers’ Association) study has further reinforced some beliefs; firstly, the British public is clearly embracing mobile banking; secondly, there has been an increase in the number of consumers using easy-to-use technology (contactless cards, text message balance alerts etc.), and thirdly, these innovations are giving custo...
11 April 2014 /payments
A new article in a mobile commerce magazine says that location based marketing is the most important factor in mobile advertising; with claims that it is “vital” to advertising success on smartphones. The article concludes that while location-based technology is available, it isn’t always possible to use it to capture valuable data. It explains tha...
09 April 2014 /payments
It's time we looked at innovation and how it can be used to drive new customer propositions. 'Oh no, not that buzzword again,' I hear you all shout. But actually, I want to look at lack of innovation. Let me explain. I was recently talking to a product manager at a bank about their new payments renovation project that was just starting. I was rathe...
08 April 2014 /payments
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