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4854 Results from /payments

Retired Member

Retired Member 

Bottoms up to Bottom Up Annual Planning

As you reach the end of your annual planning cycle raise a glass with me to Bottom Up Annual financial planning, I really think it can work. Be honest though, is your Company’s annual plan a bottom up plan, a top down plan or a plan that started out as a bottom up exercise, lurched through a few iterations of that and finally ended up as a top do...

/payments

Retired Member

Retired Member 

How to turn a Customer into a Fan

No it’s not a magic trick with smoke and mirrors, though come to think of it many will probably consider it so. On the occasions when I have experienced the transition from simply being a customer to being a fan I have concluded that it is essentially down to the 3 P’s – Professional, Personal and Personable and more often than not it’s nothing e...

/payments

Andres Fontao

Andres Fontao Partner at finnovista

Is it time to leave the cash and cards at home?

I am recently back to Madrid from a week-long business trip to San Francisco. Despite working in the mobile financial services industry for the past 5 years, until this week I had never encountered a true opportunity to engage in native mobile payment and commerce transactions. Before arriving in San Francisco on Tuesday night, I could count with ...

/payments Payments strategies 2015-2020-2030

Retired Member

Retired Member 

To Err is Human, to Receive Correct Interchange Fees Divine

New products, new channels, massive technological change and all bundled up into two major releases each year by the card schemes, well, as it says in each closing episode of Frasier – ‘What is a boy to do’ Put simply, the ambition to keep interchange fee structures as simple as possible is under constant challenge by an industry characterised by i...

/payments

Retired Member

Retired Member 

Location, Location, Location

Mobile is the most disruptive consumer product of all time. We went from aspiring to have a computer in every home to having a computer in every pocket. Soon it will be a computer in every object. The adoption of mobile devices has driven the more social, more informed and more location aware lives we now live. There has been a lot of debate ab...

/payments Innovation in Financial Services

Ward Hagenaar

Ward Hagenaar Head of Consulting - Co-Founder at PaymentGenes

The True Value of Mobile Transactions

It is easy to think that attractiveness of mobile transactions is in the embracement of near field communication (NFC). Banks, telco’s, manufacturers, the Forresters, Javelins and Gartners have put in on the agenda since 2006 and promised the infrastructure would be there in the next year, or the year after, or... Smartphones equipped with NFC cou...

/payments Innovation in Financial Services

Retired Member

Retired Member 

Place your bets - insights on mobile payments

Some fascinating insights were revealed at the Sibos session “Placing your bets on mobile payments”. The panel included Dan Schatt from PayPal, Kelly Bayer Rosmarin from Commonwealth Bank Australia and Kiyoyuki Tsujimura from DoCoMo Engineering. Emmanuel Daniel from the Asian Banker prompted lively sparring between the panelists with some well-c...

/payments Payments strategies 2015-2020-2030

Nick Ogden

Nick Ogden Chairman at Ogden Research

Business bank accounts - free vs. fee?

Banking has been hitting the headlines in all manner of guises over recent months – from IT problems through to bonuses, the UK’s banking community has never been under more scrutiny. This is why it came as little surprise a few months ago when attention turned to banking fees and the idea of ‘free banking’. Of course, there are strong arguments o...

/payments Innovation in Financial Services

Retired Member

Retired Member 

Is Regulation of Interchange Fees the BLACK ART !!!

So a man walks into a shop and says to the shopkeeper “I’d like to buy that electric drill in your window and pay with my MasterCard”. “Certainly Sir”, the shopkeeper replies and starts to pack the goods. “Actually”, the customer says, “I’ve changed my mind, I think I’ll pay in cash”. “Oh, I’m so sorry, Sir”, the shopkeeper says, “but your credit...

/payments

Retired Member

Retired Member 

Mine is bigger than yours

A couple of days ago, Mobile Payments Today ran an article titled "Vodafone to launch biggest mobile wallet next year" (isn't "the" missing before "biggest" there?..) Welcome to the "mine is bigger than yours" playground. Whilst the user base of 400m subscribers is impressive, it's not unique - Apple, Amazo...

/payments Innovation in Financial Services

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