4855 Results from /payments
Retired Member
So amidst the now-customary fanfare, yesterday Apple launched the two latest versions of the iPhone 5 – the iPhone 5S and the iPhone 5C. It was eagerly awaited by technophiles around the world to see what would come next, and features such as fingerprint recognition will cause a fair amount of excitement I’m sure. But for those of us in the payment...
11 September 2013 /payments
They say there are three types of reality: (a) how we perceive a given object or situation, (b) how other people see it and (c) what that object and situation really is. Those three "realities" never align... With human beings, judgement is always "clouded" by one of the numerous biases, most of which we are not even aware of. ...
10 September 2013 /payments Innovation in Financial Services
The motive behind the proposed changes to the Payment Services Directive is entirely sensible: payments innovation has leapt ahead of payments regulation and this is the Commission’s attempt to catch up, but the devil is in the detail. The Commission’s ambition to get this legislation adopted by Spring next year is way too optimistic – the original...
Mobile shoppers are on the rise and mobile device owners are fast becoming a lucrative shopping demographic. So why are mobile players still sentencing their customers to unnecessary friction at the checkout? Today’s mobile checkouts all too often result in dissatisfied customers, abandoned carts and millions in lost revenue. Much of the problem l...
04 September 2013 /payments /retail
Nobody knows the future of mobile payments. At a couple of recent conferences, we've noticed that straw polls of delegates revealed they were roughly split between those who thought that phone payments using NFC will take off, and those who thought they really will not. If even the industry experts are not convinced, there's definitely no certai...
04 September 2013 /payments
So - not the most original title, but I did promise a follow-up to my recent blog post: "Big Data and Payments Drive Loyalty in Consumer Banking" In the 'consumer edition' of the blog I suggested that banks can reinvigorate their payments brand and influence customer loyalty by integrating incentives and offers to their payments solution...
Eric Smith Senior Pre-Sales Consultant at Dynamic Partners
Companies across an array of industries, whether they be hospitality, retail or financial services, offer loyalty rewards to their consumers. When one thinks about loyalty schemes, the idea of retail outlets offering bonus points to their customers is the first thing that comes to mind, especially with the likes of Starbucks and Nando's recently r...
02 September 2013 /payments
I was invited to participate in the "Mobile wallets" panel at the Europe's Customer Festival. I don't exactly know what we will be discussing as the truth is: there are no mobile wallets... There are individual single-issuer apps; there are generic empty "containers"; there are "walled gardens"; but there are no true ...
02 September 2013 /payments Innovation in Financial Services
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
According to the Commissioner for Internal Market and Services, Michel Barnier: "Ensuring that public administrations in the EU are modern and efficient is a priority for the European Commission. Switching to e-procurement, and particularly to E-Invoicing, can bring significant savings and make life easier both for the governments and for the...
30 August 2013 /payments Innovation in Financial Services
In part 3 of my “Card Acceptance Matters” blog series, I discussed how card acceptance is a factor when buyers select their suppliers. In this article I’ll discuss how card acceptance can decrease customer churn and why buyers prefer cards. Suppliers who accept cards for purchases may see an increase in customer satisfaction. In the MasterCard/Ka...
28 August 2013 /payments
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