146 Results from 2023, /inclusion
Chirag Karnik Founder & Director at Neyo Ltd
When it comes to financial services, the tech landscape is changing rapidly. For many, it can prove difficult to keep up with the pace, let alone position themselves at the forefront of the digital revolution. This can have ramifications, too; with the UK's fintech sector employing over 60,000 people, competition is high. Embracing evolving techno...
05 December 2023 /inclusion Financial Transformation
Lydia Coyle Management Consultant at Woodhurst
Modernising the tech stack is fundamental to becoming a Modern Mutual – prioritising automation, channel consistency, seamless customer experiences, and leveraging insights from data. Whilst modernisation isn’t just about technology, it does still play a key role in delivering a better, more efficient and digitally enabled service to your customer...
05 December 2023 /inclusion /predictions Financial Transformation
Leslie Kanthan CEO at TurinTech
Artificial Intelligence (AI) and generative AI continue to make headlines. As Chat GPT marks its first birthday, the technology behind it, Large Language Models (LLMs), continue to show a wide range of applications and have shown promising results across a variety of use cases and industries. For instance, McKinsey reports that the productivity ...
30 November 2023 /inclusion /predictions Artificial Intelligence and Financial Services
To navigate the complex landscape of channel strategy, Building Societies must consider their core mission of serving diverse customer needs while adapting to changing technological trends. How do Building Societies create the optimal physical channel strategy? Preserving the human touch: Branches can remain a differentiator and a key point of val...
27 November 2023 /people /inclusion Financial Transformation
David Hensley Founder at Enryo Limited
Credit unions are member-owned, non-profit financial cooperatives that provide a wide range of financial services, including everyday banking, and savings accounts, loans, credit cards, and investment products. According to the latest statistics from the Association of British Credit Unions Limited (Abcul), there were 246 credit unions in the UK. ...
23 November 2023 /retail /inclusion Financial Inclusion
Rajat Deshpande CEO and Co- founder at FinBox
Any product is created to fill a gap experienced by an ideal customer persona. Loans, for example, are offered to customers facing financial difficulties or cash flow crunches. However, they often come in such rigid packages that their one-size-fits-all approach may undermine the very purpose for which they were designed. Term loans aim to solve f...
23 November 2023 /startups /inclusion Fintech World
How long does it take Building Societies to update products on the back of rate changes? Rapidly responding to market rate changes is critical for staying competitive, maintaining commercial stability and demonstrating that you are doing the right thing for your members. Speed matters: Being swift in updating your product offerings to reflect rate...
21 November 2023 /people /inclusion Financial Transformation
Abhinav Paliwal CEO at PayNet Systems- A Neo Banking Software Platform
Hello there, e-commerce enthusiasts! If you own an online store, you understand how critical the checkout experience is to the success of your company. And this is where the unsung hero of internet purchasing, the closed-loop wallet, enters the picture. Why Are Closed Loop Wallets Required for E-commerce Platforms? Closed-loop wallets are transfo...
20 November 2023 /regulation /inclusion Fintech World
Edward Maslaveckas CEO at Bud
Today, consumers and households are faced with mounting economic pressures, as they continue to struggle through the unpredictable financial shifts of the past eighteen months. The FCA’s Financial Lives survey found that the number of people struggling to meet bills and credit repayments had gone up by a staggering 3.1m at the beginning of 2023 (1...
15 November 2023 /startups /inclusion
Are Building Society colleagues doing high-value tasks that drive success of the organisation? "I want employees to have more time to provide good outcomes to the customer rather than doing lots of manual work. I want the customer experience and the employee experience to be as frictionless as possible." - Phillippa Cardno, CEO of Newbury...
15 November 2023 /people /inclusion Financial Transformation
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