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Latest /cloud expert opinions

John Cragg

John Cragg Chief Executive Officer at MYHSM

You're a fintech, I'm a legacy Bank - how can we collaborate?

It was only a few months ago that Jamie Dimon, CEO of JPMorgan Chase, declared that banks should be “scared s***less by fintechs”. It’s no surprise either as over the last decade the fintech industry has been thriving with new technology paving the way for financial institutions. A rise in electronic payments and a preference from customers to han...

/payments /cloud Fintech

Tushar Chitra

Tushar Chitra Vice President, Product Strategy and Marketing at Oracle Financial Services Software

Six design considerations for building a successful digital bank

How do you design technology from the ground up so that it’s agile enough to accommodate disruptive changes? And how can you innovate and release products faster―all while keeping costs manageable and the bank resilient? As the enterprise architect in charge of designing the technological foundation for future success, your greatest challenge will...

/retail /cloud Banking Strategy, Digital and Transformation

Steve Morgan

Steve Morgan Banking Industry Market Lead at Pegasystems

Intelligent Automation: Its benefits on customer service for traditional banks

In a recent study by the FCA on banking customer satisfaction, challenger banks Monzo and Starling ranked top of the leaderboard for overall service quality, scoring 86% and 84% respectively. Traditional banks, including some of the UK’s largest financial service providers, performed less well. During the course of the pandemic, customers have ha...

/retail /cloud Artificial Intelligence and Financial Services

Steve Grob

Steve Grob Founder at Vision57

The Trading Desktop: Why we need a Different Approach

The trouble with Trading Technology Today Imagine for a moment that the cell phone in your pocket was twenty years old or the console you've just got your kids for Christmas was a Sega Genesis. While retro items like these may appeal to some, it is a sobering thought that much of the USD 100 billion per day trading world is based on similarly aged...

/cloud /markets Banking Strategy, Digital and Transformation

Steve Strickland-Wright

Steve Strickland-Wright Group CTO at Fluent Money Group

Converting data into customer value

Today’s forward-thinking financial services providers are turning to next-generation technologies such as Big Data Analytics, AI, and cloud-native applications. This shift in direction has been sparked by a need to match the performance and flexibility of new market entrants and to meet growing market expectations for digital services. With the de...

/cloud /markets Innovation in Financial Services

Retired Member

Retired Member 

Giving your core insurance systems a second life.

Improving your Policy Admin, Claim Admin, Billing, Rating systems with cloud functionality. Back in the days, we are talking late 1960’s, early 1970’s, when CRM and ERP were viewed as interesting new concepts, process of standardisation and automation were the initial steps insurers adopted as a way to improve efficiency and reduce human error. Dur...

/cloud /devops Digital Insurance Trends

Retired Member

Retired Member 

The Benefits of Cloud Technology for Asset Management Firms

Across all industries, cloud-based technology is uprooting traditional IT operations, business models, and overall financial strategies. This is equally true when it comes to asset management, as the industry continues to shift towards technological innovation and digitization alongside the rest of the world. Using cloud technology for asset mana...

/cloud Digital Banking Trends

Tejasvi Addagada

Tejasvi Addagada Enterprise Data Head at Fortune 500 financial service provider

Ten Financial Services use-cases of Catalog, Glossary and Metadata

Banks and Financial institutions are modernizing their data platforms and associated tool-sets to serve the fast needs of data practitioners, including data scientists, data analysts, business intelligence and reporting analysts, and self-service-embracing business and technology personnel. However, as the tool-stack in most organizations is being...

/sustainable /cloud Analytics in Banking

Retired Member

Retired Member 

When it comes to offshore call centres, what price is a happy customer? How can AI help?

The offshore explosion The nineties saw an explosion in the deployment of offshore service centres, the most popular destinations being China, India, Malaysia, Indonesia, Philippines and Brazil. The main benefit of this dash to offshoring and outsourcing was seen as reduced cost, given the compelling lower staffing and real estate costs these lo

/wealth /cloud Artificial Intelligence and Financial Services

Stuart Houston

Stuart Houston Director, Financial Services at Google Cloud Asia Pacific & Japan

Facing new competitors, banks need to make better use of data

When it comes to leveraging transformative technology, banks have been at it for years. From ATMs to cloud services, technology has been at the heart of banking. Moving early and moving in the right direction, banks know, is critical. Yet today, they are facing an arguably more challenging situation than before, as technology has enabled digital-na...

/retail /cloud

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