Latest Social media News: Finextra Research

Social media users wary of 'brand pollution' - survey

Companies, including banks, rushing to create Twitter feeds and Facebook and Google+ pages, have been warned that the majority of people have no interest in 'engaging' with 'brands' via social media.

10 November 2011

News/Social media

ASB Bank taps Google+ Hangouts to chat with mobile pilot participants

New Zealand's ASB Bank has been taking advantage of Google+ Hangouts, using the video chat service to communicate with a group of customers beta testing its Android app.

10 November 2011

News/Social media

Social media spreads Bank Transfer Day message

Thousands of people switched their accounts from banks to credit unions on Saturday as part of the Facebook-organised Bank Transfer Day.

07 November 2011

News/Social media

CBA taps Facebook for treasure hunt competition

To celebrate its centenary, Commonwealth Bank of Australia is launching a Facebook-based treasure hunt called the Time Vault.

07 November 2011

News/Social media

JP Morgan Chase taps Facebook for $1m sweepstakes

JP Morgan Chase has taken to Facebook to promote its Chase Freedom credit card, entering people who 'like' it on the social networking site into a million dollar sweepstakes.

28 October 2011

News/Social media

Pygg taps Twitter for money transfers

Pygg, an Australian service that enables users to transfer money to each other through Twitter, has launched.

25 October 2011

News/Social media

Facebook to extend Credits currency across the Web

Facebook is seeking to extend the reach its virtual currency, teaming up with developers to test Credits outside of the social network.

25 October 2011

News/Social media

US Bank spurs business social networking with $15,000 Facebook challenge

US Bank is offering $15,000 in prize money to entice small business owners to join its Facebook network and share their success stories.

20 October 2011

News/Social media

Citi launches Facebook top-up app for mobile operators

Citi has unveiled an application that lets mobile network operators accept top-up payments from customers through Facebook.

17 October 2011

News/Social media

More Brits go online to bank than use social media - Nationwide

Far more Brits go online to bank than use social media sites such as Twitter and Facebook, according to a survey for Nationwide Building Society.

11 October 2011

News/Social media

Robin Hood Tax campaign asks supporters to make their own films

In its latest wheeze to drum up support for a financial transaction tax, the Robin Hood campaign is inviting people to make their own interactive videos on the issue.

07 October 2011

News/Social media

Fed to monitor social media chatter

The Federal Reserve Bank of New York is inviting firms to bid for the chance to build a system to monitor what people say about it on social media sites.

29 September 2011

News/Social media

Citi slaps down Bank 2.0 rivals in Innotribe face-off

Financial heavyweight Citi has faced off a challenge to old-bank hegemony with a powerful display of its technological prowess that knocked the wind out of a room-full of Bank 2.0 innovation gurus and digital evangelists at an Innotribe session at Sibos in Toronto.

22 September 2011

News/Social media

Cyber-crooks take control of Bank of Melbourne Twitter account

Bank of Melbourne's Twitter account has been taken over and used to send out direct messages designed to acquire personal information.

16 September 2011

News/Social media

Misys taps social media location information for bank-to-customer payment authorisation

UK fintech vendor Misys has launched a service that enables bank customers to use location-based social media applications such as Foursquare to confirm their whereabouts to authorise transactions.

14 September 2011

News/Social media

Amex taps Twitter and Facebook for charitable giving; inspires stream of invective

American Express has launched a UK charity campaign, pledging 50 pence to the Prince's Trust every time someone shares on Twitter or Facebook something that inspires them.

09 September 2011

News/Social media

Multiple personalities: Financial services firms honing social media comms effort

Financial services firms are becoming more sophisticated in their use of social media channels, with many banks now using multiple profiles on Twitter and Facebook to target different audiences or provide specific services, according to research from Corporate Insight.

08 September 2011

News/Social media

Bloomberg taps consumer sentiment for equity analytics

Bloomberg is to begin offering traders social media analytics as a real-time sentiment indicator for stocks heavily influenced by consumer opinion.

31 August 2011

News/Social media

Mobile and social to emerge as power channels for banking

New data from the UK's Office of National Statistics demonstrates the critical importance to banks of mobile and social channels to the consumer, with 91% of young adults connected to social networking sites, and nearly half of all Web users accessing the Internet via their mobile phone.

31 August 2011

News/Social media

Dupaco Credit Union and DBS using location-based apps to lure customers into the branch

Dupaco Credit Union is using location-based social media application FourSquare to reward customers who visit its branches with prizes ranging from koozies to the chance to feature on billboards.

31 August 2011