548 articles tagged with this keyword
News/Social media
The CEO of TSB Bank has blamed an HP server failure for the meltdown which left Lloyds Banking Group customers unable to use debit cards and cash machines for several hours yesterday.
27 January 2014
Denmark's Saxo Bank has unveiled an online social trading community where investors can share and discuss strategies.
23 January 2014
Twitter could finally be preparing to jump into the commerce arena through a deal with Stripe that would let it accept card payments for in-tweet payments, according to press reports.
17 January 2014
South Africa's Nedbank is using social media analytics tools to win customers from rival banks by monitoring their chatter on popular forums such as Twitter and Facebook.
08 January 2014
Bank of America offered up the services of its "social media trolling" team to US police last year, boasting that it could help gather intelligence on anarchists and Occupy Wall Street activists ahead of a planned demonstration.
07 January 2014
ASB is celebrating becoming the first bank in New Zealand to reach 100,000 Facebook 'Likes' with a special donation to the Starship Foundation as determined by its Facebook community.
13 December 2013
The Royal Bank of Canada (RBC) has added a feature to its iPad app which lets customers send money to their Facebook Messenger contacts.
11 December 2013
Leeds Building Society is asking Brits to tell their "saving stories" on a new dedicated Web site and promising to chip in to help meet the goals when tales are shared via social media.
02 December 2013
Its reputation in the gutter, the Royal Bank of Scotland has embarked on an aggressive, proactive social media programme designed to help win over disgruntled customers.
26 November 2013
The day after JPMorgan got a pasting on Twitter over it's ill-conceived Tweet chat with vice chairman Jimmy Lee, the CEO of the UK's Nationwide has entered the fray, live-tweeting the bank's half-year results and taking questions from journalists.
15 November 2013
JPMorgan has cancelled a Twitter Q&A session with vice chairman Jimmy Lee after people jumped on the opportunity to barrage the firm with mocking tweets, insults and nonsense.
14 November 2013
Project First, the European Union-backed research effort to find a way of extracting and analysing financial services-related sentiment from social media networks, has concluded with the launch of a prototype market surveillance system.
13 November 2013
Spain's la Caixa is bidding to boost take-up of its online broker service with the launch of a social network for investors, a range of new interactive tools, and revamped mobile and tablet apps.
08 November 2013
Starbucks has teamed up with Twitter to launch a service that lets users tweet their followers and friends a virtual gift card that can be used instore to pick up a coffee.
28 October 2013
Texan tweeter Chase Giunta says that Twitter has taken away his @Chase handle and given it to JPMorgan Chase.
09 October 2013
London-based online money transfer service Azimo has secured more than $1 million in a seed funding round led by e.ventures as it prepares to expand into Europe.
30 September 2013
HSBC is Britain's most engaged bank on social media, using the likes of Twitter and Facebook to provide prompt customer service, according to research from IMGroup.
27 September 2013
In a twist on the mentor relationship, University of Miami students are preparing to take senior Citi bankers under their wings, teaching the suits about social media and digital technologies.
India's ICICI Bank has launched a Facebook app that enables customers to send money to friends through the social network.
24 September 2013
Facebook has embarked on a limited roll out of a new feature that enables users to automatically enter their payment details for mobile shopping by simply using their social network log-in credentials.
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