Latest Social media News: Finextra Research

HSBC glitch leaves thousands of customers without salaries

An IT problem at HSBC has affected some 275,000 Bacs payments and left thousands of customers without their monthly salaries just before a bank holiday.

28 August 2015

News/Social media

Kenya's NIC Bank links to Twitter and WhatsApp

Kenya's National Industrial Credit (NIC) Bank is set to enable customers to view their balances and make payments via WhatsApp, Facebook and Twitter.

26 August 2015

News/Social media

Bank of England Twitter test scores home run

An American football match in September led to some heart-stopping moments for a Bank of England team tasked with monitoring Twitter for sentiment about a potential bank run in the build up to the Scottish independence referendum.

19 August 2015

News/Social media

Startup vows to 'humanise' credit market via social media data

A fintech startup is attempting to humanise the credit market by using unstructured data such as social media signals.

21 July 2015

News/Social media

ING opens Belgium fintech accelerator; mistakenly blocks Dutch user from bitcoin

On the day ING’s Belgian arm burnished its innovation credentials with the launch of a fintech accelerator, an overzealous staffer across the border at the bank’s Dutch unit did their best to undermine the effort by mistakenly blocking a customer from buying bitcoins.

17 July 2015

News/Social media

Social network for investors TradingView raises $3.6m

TradingView, a social platform where traders and investors can share their insights and ideas, has raised $3.6 million in a Series A funding round led by iTech Capital.

16 July 2015

News/Social media

Citi launches New York Mets social media sweepstakes

Citi is wrapping 50 bicycles in New York Mets colours for a social media sweepstakes, inviting locals to post photos of the bikes on Twitter and Instagram for the chance to win baseball-related prizes.

03 July 2015

News/Social media

London Stock Exchange test-drives social network for public companies

The London Stock Exchange has begun beta-testing a social network designed to promote interaction between public companies, intermediaries and institutional investors.

23 June 2015

News/Social media

SAP Financial Services Forum Focus: Seth McGuire, Twitter

A former senior director of business development at Gnip, prior to its 2014 acquisition by Twitter, and a research and sales executive at the Corporate Executive Board, a DC-based consulting firm – now McGuire is a senior business development manager at Twitter, focused on data partnerships. He has been a guest speaker on social media and the markets on programs including CNBC's "Squawk Box," Bloomberg's "Money Moves" and Fox Business' "After the Bell."

18 June 2015

News/Social media

Facebook extends 'buy' button testing

Facebook is working with e-commerce platform Shopify to extend testing of its 'buy' button, which lets users purchase products without leaving the social network.

11 June 2015

News/Social media

Pinterest enlists Stripe for buy button

Pinterest has become the latest social network to enter the e-commerce market, teaming up with Stripe to introduce a "buy" button.

03 June 2015

News/Social media

Facebook Messenger payments service arrives in NYC

As it arrives in New York City, Facebook Messenger's payments service has been tweaked to make it easier for friends to send money within conversations.

28 May 2015

News/Social media

Online scammers target lonely hearts and bitcoin fans

Cybercrooks are increasingly targeting lonely hearts and cryptocurrency enthusiasts, scamming them out of their savings, according to the FBI.

21 May 2015

News/Social media

India's Axis Bank taps WhatsApp for P2P mobile payments

India's Axis Bank has launched a mobile payments service that lets users send money to each other through WhatsApp, Facebook, Twitter, email and phone contact lists.

15 May 2015

News/Social media

BBVA Compass taps social media for small biz ideas contest

BBVA Compass has launched a contest inviting small businesses to use Twitter and Instagram to pitch for cash rewards.

01 May 2015

News/Social media

Institutional investors tap into social media

Institutional investors are increasingly turning to social media, particularly LinkedIn, to source information that can be used to inform their investment decisions, according to research from Greenwich Associates.

17 April 2015

News/Social media

ITG launches analytics incubator

Execution broker ITG has opened up a digital community for the sharing of ideas and collaboration in trading and portfolio analytics.

14 April 2015

News/Social media

Yes Bank partners Twitter to text tweets

India's Yes Bank has teamed up with Twitter on a service that lets customers place missed calls in order to receive tweets via text messages.

08 April 2015

News/Social media

Snapchat posts sees RBS investment bank head ousted

Rory Cullinan has resigned as head of RBS' investment bank after a series of messages he posted on social media app Snapchat were published in the Sun newspaper in the UK, according to the FT.

31 March 2015

News/Social media

UK banks' IT spending to increase - CBI/PwC Report

UK banks’ spending priorities for the next year are focused on improving IT infrastructure and cyber security, according to a report from the CBI and PwC, which also finds a focus on building new digital platforms to remain competitive and respond to changing customer needs.

30 March 2015