Personal finance

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/Personal finance

PFM site HelloWallet raises $12m

Personal finance management (PFM) outfit HelloWallet has raised $12 million in a series b funding round led by Morningstar and TD Fund.

/Personal finance

VocaLink inks Immediate Payments deals with Clear2Pay and Fundtech; SunGard goes mobile

New mobile-oriented products from SunGard and VocaLink have been released as the industry's biggest vendors respond to pressure on banks to deliver tactical innovations for customers that can be applied to back-end legacy processes and infrastructures.

/Personal finance

MoneyVista financial planning suite launches

Royal London Group has launched MoneyVista, a Web site offering Brits personalised financial planning services and tools.

/Personal finance

Mint launches iPad app; sets new benchmark for PFM

Intuit-owned personal finance management (PFM) outfit Mint has launched an iPad app it claims takes advantage of the tablet's large multi-touch screen to offer users a more interactive experience.

/Personal finance

Citi on the future of customer service.

Frank Eliason, SVP of social media at Citi, discusses mobile banking, customer service and social media with Finextra.

/Personal finance

The branch is still part of the customer experience

Theresa McLaughlin, EVP and CMO of Citizens Bank, sees the branch remaining a part of the overall bank offering for some time to come.

/Personal finance

Have banks lost 'that loving feeling'?

Linda Verba, head of retail banking at TD Bank (and considered to be a guru of bank customer service in the US) discusses a 'return to civility' for bank call centres and customer service.

/Personal finance

Citi's digital banking aspirations take shape with new online banking site

Citibank has re-launched its online banking site in a move designed to meet CEO Vikram' Pandit's vision to become "the world's digital bank".

/Personal finance

Ex-PayPal CEO Harris secures $25m funding for financial adviser site

Personal Capital, a financial advisor site led by former PayPal and Intuit CEO Bill Harris, has come out of stealth mode after securing $25 million in funding.

/Personal finance

Customer experience

Jane Hanson, head of customer experience at HSBC, talks with Finextra about how the bank is involving their client base in improving the overall customer service and management.

/Personal finance

Pensions, savings and customer behaviour

Philip Warland, head of public policy at Fidelity International talks with Finextra about how policy changes can positively affect UK pensions and individual savings.

/Personal finance

Backbase launches banking app store

Web 2.0 specialist Backbase has teamed with Strands Personal Finance and Thomson Reuters to launch an app store providing tools banks can add to their Web sites.

/Personal finance

American banks need mobile to attract Gen Y - Javelin

Nearly a third of America's 'generation y' have used mobile banking over the last three months and many are prepared to switch providers to get it, according to Javelin Strategy & Research.

/Personal finance

Banco Sabadell moves into personal financial management

Spain's Banco Sabadell is the latest bank to begin offering customers personal financial management capabilities as part of its online banking operation.

/Personal finance

More than M-Pesa, African banking gears itself for growth

Oti Ikomi, senior VP at Ecobank, a South African-based, pan-African banking group, talks with Finextra about the rise of the middle class in Africa and its affects on the continent's banking industry at Fundtech Insights 2011 in London.

/Personal finance

CBA pins future on PFM as core banking modernisation benefits kick in

Commonwealth Bank of Australia believes its $1.1 billion core banking modernisation programme will give it the edge over rivals, allowing faster time to market for new products and the ability to provide customers with real-time analytics to monitor household spending via sophisticated personal financial management tools.

/Personal finance

Google acquires UK price comparison firm

Google has acquired UK price comparison site BeatThatQuote for £37.7m.

/Personal finance

Visa joins PFM bandwagon with new spend management tool

Visa has launched a personal money management tool for bank customers to categorise and track their spending across multiple Visa card products.

/Personal finance

BillGuard raises $3m to beat hidden card charges

BillGuard, a US start-up that crowdsources information on hidden credit card charges and then alerts users, has raised $3 million in angel funding, according to TechCrunch.

/Personal finance

Lloyds TSB makes PFM move

Lloyds TSB has launched an online money management tool designed to help customers track spending across their current and credit card accounts.