Customer relationship management and knowledge management

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/Customer relationship management and knowledge management

Square integrates with Facebook Ads to drive customer sales

In its latest step to becoming a one-stop-shop for small businesses, Square has introduced Facebook Ad integration, enabling clients to use its platform to buy and target advertising on the social network.

/Customer relationship management and knowledge management

Salesforce launches financial services cloud

Salesforce [NYSE: CRM], the Customer Success Platform announced today the general availability of Salesforce Financial Services Cloud.

/Customer relationship management and knowledge management

UOB commits $1m to Asian fintech accelerator programme

UOB today announced its plans to encourage the growth of the best and brightest financial technology (FinTech) start-ups in the region.

/Customer relationship management and knowledge management

Alior Bank expands relationship with Apple and IBM for mobile advisory

Continuing its efforts to fundamentally transform the way customers in Poland interact with their bank, Alior Bank announced it will deploy three new IBM (NYSE: IBM) MobileFirst for iOS apps.

/Customer relationship management and knowledge management

Winton and L Marks launch data accelerator programme

Winton, the global investment management business, today announced the launch of its first data focused accelerator programme, Winton Labs, in partnership with innovation consultant and tech investor L Marks.

/Customer relationship management and knowledge management

Nomis prepares for rising interest rates with update to Dynamic Pricing tool

Nomis Solutions today announced its Nomis 4.8 Dynamic Pricing release, including the world’s first Behavioral Attribute Pricing functionality for banking.

/Customer relationship management and knowledge management

Nomis upgrades Dynamic Pricing

Nomis Solutions today announced its Nomis 4.8 Dynamic Pricing release, including the world’s first Behavioral Attribute Pricing functionality for banking.

/Customer relationship management and knowledge management

AIB Bank adopts SAS analytics

AIB Bank is adopting an omni-channel strategy to drive superior customer experience.

/Customer relationship management and knowledge management

Pegasystems integrates DocuSign esignature tech into CRM platform

Pegasystems Inc. (PEGA), the software company empowering the world's leading enterprises with strategic business applications, and DocuSign, the leader in Digital Transaction Management (DTM) solutions, today announced a technology partnership that will integrate DocuSign Inc.'s eSignature and DTM platform with Pegasystems' Customer Relationship Management (CRM) applications and platform.

/Customer relationship management and knowledge management

Moelis Australia Securities selects Analec investment research and CRM platforms

ANALEC announced that Moelis Australia Securities has selected its investment research management platform – ResearchWise – along with its CRM for broker-dealers – ClientManager – to power its brokerage operations.

/Customer relationship management and knowledge management

HSBC invests in cognitive computing firm CustomerMatrix

HSBC has led a $10.5 million Series B funding round for New York-headquartered cognitive computing startup CustomerMatrix.

/Customer relationship management and knowledge management

Advanced ConsultCRM to join Microsoft Dynamics Industry Partner Program, EMEA

Having met the program criteria including business results, industry expertise and subject matter expertise, Advanced ConsultCRM (Advanced) has been selected to participate in the European Microsoft Dynamics Industry Partner Program for the financial services sector.

/Customer relationship management and knowledge management

Ipreo and Symphony team on deal communications tools

Ipreo, a leading global provider of market intelligence and workflow solutions to financial services and corporate professionals, and Symphony Communication Services LLC, a secure communications and workflow technology company, announced a collaboration to integrate Symphony's secure communications service with Ipreo's suite of capital markets workflow applications.

/Customer relationship management and knowledge management

Utah Community Credit Union selects Fiserv DNA account processing platform

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that Utah Community Credit Union (UCCU), a $1.02 billion asset credit union based in Provo, Utah, has extended its relationship with Fiserv by selecting the DNA(R) account processing platform and several integrated solutions from Fiserv to provide a differentiated member experience and help position the credit union for future growth.

/Customer relationship management and knowledge management

NCino scores First National Bank of Santa Fe contract

NCino, the leader in cloud banking, announced today that $1.6 billion First National Bank of Santa Fe (First National) has selected its Bank Operating System to standardize its commercial lending processes and boost the bank’s overall customer experience.

/Customer relationship management and knowledge management

NBT Bank signs for Fiserv sales tool

Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, announced today that NBT Bank, headquartered in Norwich, New York, has selected Sales Enablement from Fiserv.

/Customer relationship management and knowledge management

Telhio Credit Union signs for Fiserv DNA platform

Fiserv, Inc. (FISV), a leading global provider of financial services technology solutions, announced today that Telhio Credit Union, a $548 million asset credit union based in Columbus, Ohio, has selected the DNA® account processing platform and integrated solutions from Fiserv to support its goal of becoming a $1 billion credit union in the next few years.

/Customer relationship management and knowledge management

Nomis and Zafin forge strategic alliance

Nomis Solutions and Zafin announced today the formation of a strategic global alliance to deliver an integrated and seamless deposit pricing experience to retail banks.

/Customer relationship management and knowledge management

CSI releases CRM package exclusively for banks

Today’s consumers expect more personalized business services, and financial institutions leveraging disconnected systems are finding themselves unable to offer seamless experiences.

/Customer relationship management and knowledge management

Touch Bank offers personalised banking with Fico tech

Touch Bank, a retail online bank of the international financial group OTP, has implemented decision management and analytics technology from analytic software company Fico (NYSE: FICO) to offer customized banking services powered by accurate customer insights and tailored to an individual customer's needs.