Fiserv, Inc. (FISV), a leading global provider of financial services technology solutions, announced today that Telhio Credit Union, a $548 million asset credit union based in Columbus, Ohio, has selected the DNA® account processing platform and integrated solutions from Fiserv to support its goal of becoming a $1 billion credit union in the next few years.
One of the largest Small Business Administration (SBA) credit union lenders in Ohio, Telhio was seeking a core account processing platform that will enable the credit union to set up and support a wide range of business lending programs, streamline its account opening process, eliminate time-consuming manual tasks and deliver a superior experience to its 46,000 members. They also wanted a platform built on the latest technologies that could adapt to their changing needs, from a provider with a proven track record and a strong portfolio of solutions.
“After looking carefully at several core platforms, Telhio selected DNA because it was the only choice that offered the modern technology, the integrated solutions, the business lending flexibility and the openness that we need to take us to $1 billion in assets and beyond,” said Leslie Bumgarner, president and CEO, Telhio Credit Union. “Other things that set DNA apart for us were the DNAappstore, which immediately lets us add user-developed features and capabilities to the core, and the genuine interest that the Fiserv team showed in our business.”
In addition to DNA, Telhio will add a host of best-of-breed integrated solutions from Fiserv including a suite of CRM and business intelligence solutions for DNA, Prologue™ Financial Accounting Services, Next Multi-Channel Marketing, tMagic™ for DNA teller capture, Verifast™ teller-line authentication, WireXchange® wire transfer, ConvergeIT® IVR, Wisdom™: 5300 Call Report Assistant, Funds Transfer Pricing, and several DNAapps™.
“As an innovative and fast-growing credit union, Telhio is utilizing best-in-class technology to drive a superior experience for its members,” said Mark Sievewright, president, Credit Union Solutions, Fiserv. “Through its new partnership with Fiserv, Telhio will drive growth and be able to execute against its powerful business lending strategy by leveraging the flexibility and efficiency of the DNA account processing platform with other market-leading Fiserv solutions.”
Fiserv is the U.S. market leader in account processing services, and more than one-third of U.S. financial institutions rely on Fiserv for account processing solutions and expertise. DNA is the first open, core banking platform built for collaboration and has been recognized by industry-leading analysts for its technology, user experience and breadth of functionality.
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