Latest Online banking News: Finextra Research

Amex targets Gen Y with social Currency - personal finance advice site

American Express has launched Currency, a personal finance advice site for "young adults" that offers blogs on spending and saving from experts, money management-related courses and an iPhone app developed with Foursquare.

22 September 2010

News/Online banking

Finger pointed at Oracle for Chase online banking outage

The outage that left over 16 million Chase bank customers unable to access their online accounts last week was caused by corruption in an Oracle database, according to analyst Curt Monash.

21 September 2010

News/Online banking

Chase Web crash locks out 16.5 million online customers

Chase CEO Jamie Dimon issued a public apology to the bank's 16.5 million online banking customers after a computer glitch knocked out the site for more than a day.

15 September 2010

News/Online banking

Telkom Kenya plans m-banking service

Kenya, home of the wildly successful M-Pesa, is set to get a new mobile money service - run by a JV company owned by the country's government and France Telecom - by the end of the year.

14 September 2010

News/Online banking

Consumers shunning bank marketing in favour of online research

New research from Google Finance shows a significant shift away from traditional bank marketing materials and brand influence to online sources in the selection of retail financial products by consumers.

13 September 2010

News/Online banking

ASB Bank launches 'virtual branch' on facebook

New Zealand's ASB Bank is trialling a "virtual branch" on facebook where people can "talk" to staff about their finances.

13 September 2010

News/Online banking

ING, HSBC and Nordea outline barriers to banking innovation

Retail banking innovation programmes can face a variety of internal barriers to success, ranging from resistance from inhouse technology fiefdoms, governance, and the demand for swift ROI, according to the panel of industry experts on the Finextra/Infosys Webcast, 'Retail Banking Innovation - Adapting to a new age', broadcast on Thursday.

10 September 2010

News/Online banking

Brits continue to turn away from cash and cheques

The decline of paper money in the UK continued in the second quarter, with cash and cheques both seeing dwindling usage as take-up of electronic alternatives such as debit cards and the Faster Payments service grew.

09 September 2010

News/Online banking

Small businesses embracing smartphones for payments

Around half (48%) of UK small businesses (SME) are using smartphones for email or to log on to the Internet for business and payments, with a further nine per cent planning to adopt the technology this year, according to a quarterly survey of British SMEs by The Open University Business School, Barclays and accountancy body ACCA.

03 September 2010

News/Online banking

BankSimple raises $3.1 million in early funding

US banking startup BankSimple has closed on a first funding round and set its sights on a 'friends and family' beta launch by late October.

02 September 2010

News/Online banking

CBA upgrade hits eftpos and ATM transactions

Commonwealth Bank of Australia has apologised to customers after scheduled system and security upgrades to its NetBank online service disrupted its nationwide payment network.

31 August 2010

News/Online banking

Citi launches digital assault on Australian market

US giant Citi is bidding to carve itself a niche in the Australian market by rolling out a slew of digital services. Separately, it has also become the first bank in China to open a branch in Shanghai's metro system.

27 August 2010

News/Online banking

ING Direct guerilla marketing stunt makes a splash

ING Direct has taken a novel approach to marketing its new Canadian online chequing account, employing a group of dancers in bright orange bathing suites to perform a synchronised swimming routine in a Toronto fountain.

26 August 2010

News/Online banking

ANZ outage blacks out eftpos and credit card transactions

ANZ has suffered its second technical outage in as many months as a system glitch knocked out eftpos and credit card transactions across the country for three hours on Tuesday.

25 August 2010

News/Online banking

FSA fines Zurich £2.275m over customer data loss

Zurich Insurance's UK arm has been hit with a record £2.275 million fine from the Financial Services Authority (FSA) over the loss of a backup data tape containing the details of 46,000 customers.

24 August 2010

News/Online banking

Americans prefer to access PFM tools though bank sites - survey

Americans prefer to access personal finance management (PFM) tools through banking Web sites, with security concerns trumping the advantages, such as account aggregation, offered by third party providers, according to a survey from Fiserv.

23 August 2010

News/Online banking

Barclays glitch hits online and ATM customers

A systems glitch left Barclays customers unable to access their accounts online or use cash machines on Saturday.

23 August 2010

News/Online banking

Landsman, head of US consumer online and mobile at Citi quits - Bloomberg

Liza Landsman, Citigroup's US head of online and mobile banking is leaving the bank a year after being put in charge of its consumer Internet and mobile division reports Bloomberg.

17 August 2010

News/Online banking

Citi signs for MasterCard inControl tech

Citi is set to roll out MasterCard's inControl technology, giving customers the ability to set spending controls and receive real-time information about their accounts.

17 August 2010

News/Online banking

Bank-to-customer mobile messaging rates set to treble - Juniper

New types of SMS mobile banking alerts will help to treble the volume of mobile banking messages to almost 90 billion per annum by 2015, equating to one message every two days for every mobile banking user, according to a new study by Juniper Research.

17 August 2010