Latest Online banking News: Finextra Research

Finextra TV/Online banking

Regulation is not the biggest social media challenge

David Oates, VP of Actiance EMEA, looks at social media challenges and trends at this years Social Media Days.

30 April 2012

Finextra TV/Online banking

The future of payments

David Yates, the new CEO of VocaLink sits down with Finextra to look at the future of payments.

27 April 2012

Finextra TV/Online banking

Clairmail discusses mobile wallets

Chris Carver and Andres Fontao of Clairmail look at the future of mobile wallets at this year's MobeyDay.

23 March 2012

Finextra TV/Online banking

LaCaixa's mobile innovation

David Urbano, director of mobile at LaCaixa, discusses payments and the future of mobile at the Spanish bank at this year's MobeyDay event in Barcelona.

23 March 2012

Finextra TV/Online banking

Bloomberg revamps terminal - launches Next

In a rare media event, Bloomberg unveils its enhanced terminal BloombergNext, which was developed via extensive customer analysis and relationship management.

28 February 2012

Finextra TV/Online banking

The Visa, DirectGov pilot offers push-button security.

Test groups for the Visa, DirectGov push-button identification pilot comment on the complexity of the service and difficulty of the push-button card system. However, trust in both the Visa, the government and banks tested higher than expected in focus groups. Phil James, consultant at Consult Hyperion and project manager on the DirectGov pilot explains the pilot.

28 November 2011

Finextra TV/Online banking

Sungard weighs on the changing retail banking landscape

David Hamilton, president of SunGard's banking business, looks at how banks balance their internal agendas with managing customer experience.

22 November 2011

Finextra TV/Online banking

How does the industry view the future of mobile?

Ann Cairns, president, International Markets at Mastercard discusses the future of mobile money and what the industry is expecting from innovation.

10 November 2011

Finextra TV/Online banking

Citi on the future of customer service.

Frank Eliason, SVP of social media at Citi, discusses mobile banking, customer service and social media with Finextra.

04 October 2011

Finextra TV/Online banking

The branch is still part of the customer experience

Theresa McLaughlin, EVP and CMO of Citizens Bank, sees the branch remaining a part of the overall bank offering for some time to come.

04 October 2011

Finextra TV/Online banking

Have banks lost 'that loving feeling'?

Linda Verba, head of retail banking at TD Bank (and considered to be a guru of bank customer service in the US) discusses a 'return to civility' for bank call centres and customer service.

04 October 2011

Finextra TV/Online banking

Social media & mobiles

Amit Dua and Pankaj Pulkarni of Infosys look at the two hottest topics in financial services-social media & mobile at Sibos 2011.

30 September 2011

Finextra TV/Online banking

All system go at the Executive Payments Forum

RBS, Citi, Celent and ACI discuss the work being done by the Executive Payments Forum.

30 September 2011

Finextra TV/Online banking

Will Movenbank reboot banking?

Brett King, founder of startup Movenbank, discusses mobile banking, regulations and investors.

29 September 2011

Finextra TV/Online banking

The growth of mobile payments

Martin Wilson, CEO of Luup, discusses the launch of its universal mobile payment solution at Sibos 2011.

29 September 2011

Finextra TV/Online banking

Remittances, connectivity & the cloud

Michael Knorr, MD and Hubert Jolly, MD at Citi discusss remittance information and cloud computing at Sibos 2011.

29 September 2011

Finextra TV/Online banking

Is mobile a threat to banks?

Tomasz Smilowicz, Global Head of Mobile Solutions, Global Transaction Services at Citi, discusses the new mobile landscape in financial services at Sibos 2011.

29 September 2011