Online banking

523 articles tagged with this keyword

/Online banking

Tesco to delay migration to new banking system

UK retailer Tesco is to delay its push into the full-service banking market for fear of repeating the technical mishaps that locked out customers during the summer switch to a new banking platform.

/Online banking

Criminals resort to low-tech scams as online banking and card fraud losses fall

Fraud losses on UK cards and online banking fell during the first half of the year as new initiatives to combat criminal activity saw fraudsters return to low-tech scams involving cheques and socially-engineered telephone deception.

/Online banking

Citi on the future of customer service.

Frank Eliason, SVP of social media at Citi, discusses mobile banking, customer service and social media with Finextra.

/Online banking

The branch is still part of the customer experience

Theresa McLaughlin, EVP and CMO of Citizens Bank, sees the branch remaining a part of the overall bank offering for some time to come.

/Online banking

Have banks lost 'that loving feeling'?

Linda Verba, head of retail banking at TD Bank (and considered to be a guru of bank customer service in the US) discusses a 'return to civility' for bank call centres and customer service.

/Online banking

Gremlins take down BofA home page following weekend of disruption

Just 24-hours after convincing customers it was safe to go back online following a weekend of Web site disruption, Bank of America's Internet site has once again fallen victim to technical gremlins.

/Online banking

Citi's digital banking aspirations take shape with new online banking site

Citibank has re-launched its online banking site in a move designed to meet CEO Vikram' Pandit's vision to become "the world's digital bank".

/Online banking

Social media & mobiles

Amit Dua and Pankaj Pulkarni of Infosys look at the two hottest topics in financial services-social media & mobile at Sibos 2011.

/Online banking

All system go at the Executive Payments Forum

RBS, Citi, Celent and ACI discuss the work being done by the Executive Payments Forum.

/Online banking

Remittances, connectivity & the cloud

Michael Knorr, MD and Hubert Jolly, MD at Citi discusss remittance information and cloud computing at Sibos 2011.

/Online banking

Is mobile a threat to banks?

Tomasz Smilowicz, Global Head of Mobile Solutions, Global Transaction Services at Citi, discusses the new mobile landscape in financial services at Sibos 2011.

/Online banking

MyBank is coming

Giorgio Ferrero, Chairman of EBA Clearing discusses the launch of MyBank.

/Online banking

Playing catch up with mobile and social media

Serge van Dam, VP, Mobile Solutions at Fiserv, discusses multi-channel delivery at Sibos 2011.

/Online banking

The growth of mobile payments

Martin Wilson, CEO of Luup, discusses the launch of its universal mobile payment solution at Sibos 2011.

/Online banking

Will Movenbank reboot banking?

Brett King, founder of startup Movenbank, discusses mobile banking, regulations and investors.

/Online banking

Tesco Bank adds price comparison engine to insurance quotes

UK supermarket bank Tesco is to offer customers the option of using its own brand price comparison service to rate home and insurance quotes served up by the retailer's online banking portal against competitor offerings.

/Online banking

Global payments & commoditisation

Emma Loftus, MD, Global Clearing at Citi GTS discusses the changing landscape of global payments at Sibos 2011.

/Online banking

Addressing the needs of treasurers

Mark Buitenhek, global head of payments and cash management at ING, discusses their client centric approach to retail and commercial banking at Sibos 2011.

/Online banking

First direct crowdsourcing effort gains traction

UK bank first direct is asking for customer input on the design of its new debit cards, following a strong response to a new crowdsourcing portal where members of the public can shape products and services before they are officially released.

/Online banking

Creditcard.net domain sells for $138.000

Australian holding company Pixel Capital has paid $138.000 for the domain name creditcard.net as it bids to enter the US financial comparison market.