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Cleo raises $80m for money management bot

/retail

Cleo raises $80m for money management bot

British AI-based personal finance chatbot Cleo has hit a $500 million valuation thanks to a an $80 million funding round, according to Sky News.

/retail

Tifin introduces conversational AI for investing

TIFIN, a fintech platform using artificial intelligence (AI) and investment-driven personalization to shape the future of investor experiences, today announced the launch of their new Magnifi Mentor capability.

/Chatbot

US Bank introduces Spanish-speaking virtual assistant in mobile app

U.S. Bank is the first financial institution in the United States to offer an experience Spanish-speaking customers have never had before: the ability to bank via mobile app in their preferred language – just by speaking it.

/payments

Chat commerce vendor Clickatell secures $91 million in Series C funding

Clickatell, the CPaaS innovator and Chat Commerce leader, today announces it has secured $91 million in their Series C round.

/retail

IBM and TD Securities collaborate on use of AI in precious metals biz

Investors looking to diversify their portfolios and coin collectors looking to add a new treasure to their collection are familiar with the benefits and value that precious metals can offer.

/retail

VTB's voice assistant is now available in Alisa from Yandex

The voice assistant "Alisa" from Yandex now has a voice assistant for VTB.

/retail

Gila adds Kasisto bot to digital toolkit

Glia, a leading provider of Digital Customer Service, has partnered with Kasisto, creators of KAI, a leading digital experience platform for the financial services industry.

Nedbank picks Kasisto for AI chatbot

/retail

Nedbank picks Kasisto for AI chatbot

South Africa's Nedbank has deployed Kasisto's KAI conversational AI technology for its new intelligent digital assistant, Enbi.

/retail

Synechron and Kasisto forge conversational commerce partnership

Synechron Inc., a leading digital transformation consulting firm focused exclusively on the financial services industry, and Kasisto, the creators of KAI, the leading digital experience platform for the financial services industry, have partnered to deliver superior, future-forward client engagement solutions for financial institutions across the globe.

/retail

VTB supports 150,000 customers using voice assistant

Since launching in February, the VTB voice assistant has consulted more than 150,000 users of the VTB Online application, answering some 200,000 questions.

Conversational AI firm Kasisto raises $15.5m

/retail

Conversational AI firm Kasisto raises $15.5m

Conversational AI chatbot developer Kasisto has closed a $15.5 million Series C funding round co-led by new investors Naples Technology Vendors and NCR Corporation.

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

/Chatbot

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

206 downloads

/retail

TimeTrade SilverCloud and Kasisto to birth new digital assistant for financial firms

TimeTrade SilverCloud, an industry-leading provider of customer engagement solutions, and Kasisto, creators of KAI, the leading digital experience platform for the financial services industry, have partnered to deliver a content-enabled digital assistant that navigates the intricacies of natural language and responds with applicable, current information, providing a more engaging, self-service experience for financial institutions.

/startups

Econans raises funds for financial advice bot

Econans is a software developer that provides self-service facilities for simulation and automated advice on personal finances.

/retail

UK shoppers struggle to be understood by chatbots

Lucidworks, provider of the Connected Experience Cloud, shared results from a survey of 800 respondents about shopper behaviour and preferences in the U.K. and U.S.

Scotiabank brings machine learning to chatbot

/retail

Scotiabank brings machine learning to chatbot

Scotiabank is bringing machine learning to its search function, prepping a chatbot that will be able to instantly answer complicated customer questions.

/markets

Horizon Software to launch chatbots with Terranoha AI

Horizon Software, a leading provider of electronic trading solutions and algorithmic technology, announce today their partnership with Terranoha, a unique AI platform, to integrate Robotic Process Automation (RPA) solutions into its financial system in order to digitize and automate communication to clients and accelerate digital transformation.

/retail

Finn AI adds three new chatbot service levels

Finn AI, the leading provider of conversational AI for banks, today announces three new chatbot service Levels, each built on the same AI foundation, designed to let banks and credit unions choose an optimal path for delivering AI enhanced experiences to their customers and members.

/Chatbot

TwinStar Credit Union to deploy Posh chatbot

Posh Technologies today announced that it has partnered with Glia, a leading provider of Digital Customer Service, to provide TwinStar Credit Union with the ability to better serve their members in a digital world.

Tinkoff rolls out voice assistant to non-customers

/retail

Tinkoff rolls out voice assistant to non-customers

Tinkoff is making its voice assistant, Oleg, available to non-customers, giving all Russians access to the bot's non-financial services features.

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