1062 articles tagged with this keyword
News/Branch banking
After a steady take-up of online banking services between 2000 and 2005, growth has slowed in the last two years and is set to remain sluggish as customers stick to using branches and ATMs, according to a UK study released by Forrester Research.
07 November 2007
Netherlands-based SNS Bank has realised cost savings of at least EUR200,000 by migrating its transaction processing applications to an open source platform.
22 October 2007
Australian banking and insurance group Suncorp is looking to transfer up to 250 back office processing jobs to Indian BPO firm Infosys as it focuses on growing its retail operations, according to press reports.
19 October 2007
State-run Union Bank of India (UBI) has moved its national branch operations to a common server and storage system infrastructure supplied and implemented by IBM.
18 October 2007
US banking group BB&T is using technology from Californian vendors ClairMail systems and mFoundry to introduce mobile banking services to its customers.
17 October 2007
China's Gui Lin City Bank has implemented software from payments software vendor Clear2Pay to meet customer ID security requirements set out by the country's central bank.
26 September 2007
Canada's Scotiabank has signed a new multi-year IT infrastructure services contract, worth $480 million, with IBM.
21 September 2007
A quarter of Brits would stop using online banking entirely if they had one bad experience and return to their high street branch, according to a study commissioned by Internet research firm Gomez.
18 September 2007
US bank customers under the age of 34 prefer the anonymity of banking by laptop to the in-person branch banking experience, according to a survey conducted by the American Bankers Association.
24 August 2007
UK supermarkets have the potential to take millions of UK current account holders away from banks according to research conducted by personal finance Web site Motley Fool.
08 August 2007
Around one in ten of the UK's bank and building society branches has closed in the past five years due to increasing use of Internet banking services and general cost cutting, according to new research.
UK bank LLoyds TSB is axing hundreds of jobs by closing 31 branches operated by its mortgage lender Cheltenham & Gloucester (C&G) and shifting 210 IT roles to offshore centres.
Fidelity National Information Services (FIS) has signed Banco de Credito del Peru (BCP), the largest bank in Peru, to its TouchPoint customer interaction technology.
07 August 2007
Commonwealth Bank of Australia (CBA) and Bank of Queensland (BoQ) have both been hit by systems failures this week, according to press reports.
03 August 2007
The UK's direct banks are outperforming their high street rivals when it comes to customer satisfaction, according to a survey conducted by consumer group Which?
01 August 2007
UK banking group Hbos has disclosed plans to invest £160 million in expanding its operations in Australia, including the opening of 160 new branches on the more densely populated east coast of the country.
13 July 2007
Italian banking group Monte dei Paschi di Siena (BMPS) has signed a three year contract, worth EUR45 million, with Telecom Italia for the design and implementation of an integrated voice and data telecommunications network.
03 July 2007
Consumer confidence in the retail banking industry has "eroded significantly", with an overwhelming majority of UK customers - 71% - saying they do not trust their banks, according to research released by Unisys.
21 June 2007
Cash machines installed at off-site locations now outnumber those deployed in bank branches, according to an annual study of the ATM market in Western Europe.
19 June 2007
The majority of customers still prefer to do their banking and buy financial products at branches because of poor performance of Internet and telephone channels, according to a global retail banking study conducted by management consulting firm Booz Allen Hamilton.
13 June 2007
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